Key Scales Ford

Fred helped my husband and I finally realize the value of having syncmyride. After owning our car many months and being so frustrated with the complexity of this service that we drove to the dealership to h having syncmyride. After owning our car many months and being so frustrated with the complexity of this service that we drove to the dealership to have our cell phones removed. We knew so little about bluetooth and syncmyride that we were annoyed when a phone call came in and we could only talk on speakerphone. Fred was so patient with us. While he agreed to remove our phones he also explained what we could do if we changed our minds. After giving us over an hour of his time plus a tutorial with the syncmyride web site and in-car demonstration, we both became excited that we own this technology. There were still a few questions while working the system on our own but a phone call to Fred got us the answers. Fred repeated his offer to have us call anytime. His sincerity and knowledge make us feel comfortable if we need to call again. We feel confident that Fred will be just as happy to help us. Thanks, Fred! Joan Sullivan and John Otto More

Fred was wonderful!!!!! I have never such a pleasant car buying experience!! There was no pressure to buy. He answered all our questions clearly and understandably. I highly recommend Key Scales Ford and buying experience!! There was no pressure to buy. He answered all our questions clearly and understandably. I highly recommend Key Scales Ford and Fred!!!!!! And I would recommend them to all my friends. More

I felt comfortable dealing with Tom because he was honest and up front about everything I had questioned.I would come back if I ever decide to buy another vehicle from Ford. and up front about everything I had questioned.I would come back if I ever decide to buy another vehicle from Ford. More

Very pleased with the entire sales experience and looking forward to years of professional service for my new Ford Focus. Everyone we met at the dealership was exceptionally qualified in their particular f forward to years of professional service for my new Ford Focus. Everyone we met at the dealership was exceptionally qualified in their particular field. Keep up the good work. Now, tell me about the name of the dealership. Why is it Key Scales Ford? What are Key and Scales? Two last names? More

Wendy was very frindly and explained every thing to me in detail. She went over the estement with me befor work was done and explained what it entailed. When the woek was finished she whent over every thing detail. She went over the estement with me befor work was done and explained what it entailed. When the woek was finished she whent over every thing and explaned it in detail. She was very curtious and answered all my questions on the bill and question I had on coat of other services I plain for the future. I feel she did an exlent job of covering all aspect and am very happy with the treatment I received. More

They took my truck in when they said they would and had it done when they said they would. The price given was lower then the price I ended up paying but not by much after the Owner Advantage Rewards. it done when they said they would. The price given was lower then the price I ended up paying but not by much after the Owner Advantage Rewards. More

Everyone was friendly. Went out ot the way to deliver my car. Remains to be seen what kind of service I get but everyone was very nice. car. Remains to be seen what kind of service I get but everyone was very nice. More

Chris Taylor was very knowledgeable with the Ford Vehicle lines. Did not pressure for a sale and did everything possible to locate and deliver the vehicle we wanted with the equipment we wanted in an expedie lines. Did not pressure for a sale and did everything possible to locate and deliver the vehicle we wanted with the equipment we wanted in an expedient manner. More

My visit to your dealership was an exceptional experience. Salesmans knowledge of vehichles was excellent. Went for test drive and Tom went over all features of Ford Fusion (car I was interested i experience. Salesmans knowledge of vehichles was excellent. Went for test drive and Tom went over all features of Ford Fusion (car I was interested in) as well as gas consumption, which was very important to me. The dealership was clean and neat and all personnel were very curteoes. More

I have purchased over 40 cars in my lifetime. Most of the time the buying experience was ok. And honestly some were less that desirable. (buying my new 1983 Cadillac Fleetwood in Texas was the worst) the time the buying experience was ok. And honestly some were less that desirable. (buying my new 1983 Cadillac Fleetwood in Texas was the worst) THIS WITHOUT A DOUBT WAS THE BEST BUYING EXPERIENCE EVER. I never felt they were misleading me. I felt this was an open and honest transaction. We were able to quickly agree on a price that I was happy with. They found me the exact car I wanted and delivered it quickly without a hitch. Rod Berger my salesperson, and Bruce Johnson the General Sales Manager were excellent to deal with. If anyone is thinking of a new Ford, I would highly recommend they work with Rod and Bruce to buy a car. Bart More