Key Scales Ford

The salesman, Chad Howell, was courteous and not pushy. Found him to be very helpful and honest. Would highly recommend Chad to friends and neigbors. Found him to be very helpful and honest. Would highly recommend Chad to friends and neigbors. More

I was very pleased with the experience of purchasing a car at your dealership....it did take more time than expected. I guess that's because of all the paperwork. I was pleased, that Jerry took the time t car at your dealership....it did take more time than expected. I guess that's because of all the paperwork. I was pleased, that Jerry took the time to show me all the things the car can do. What an amazing vehicle I must say. I never had a salesperson take so much time showing me how everything works. I really appreciated it. I plan on keeping the car for a long time. I'm having fun driving it and will, eventually, learn everything there is to know about it. Thanks again for everything. More

Joe was so very helpful and torough handling our problem. He asked a lot of questions And assigned the right person to solve our problem. He asked a lot of questions And assigned the right person to solve our problem. More

Your service department is quick & efficent. Your Your service department is quick & efficent. Your service advisors are polite & helpful. You do not always find this in a auto service garage. You c Your service department is quick & efficent. Your service advisors are polite & helpful. You do not always find this in a auto service garage. You could do something with your waiting room. Lincoln/Mercury of Longwood, Florida has a very confortable waiting room. More

The service writer was very friendly and quickly got my car in for some warranty work. He kept me informed as how it was going and it was done in a very timely manner. Good job.!! car in for some warranty work. He kept me informed as how it was going and it was done in a very timely manner. Good job.!! More

I am over 75 years old and have bought many new cars in my life time and without a doubt CRIS TAYLOR was the friendly and helpful saleman I have ever had. CHRIS should be applouded for the way he wrks wit my life time and without a doubt CRIS TAYLOR was the friendly and helpful saleman I have ever had. CHRIS should be applouded for the way he wrks with customers. More

After overpaying for my 2008 Mustang, you would think that this dealer would bend over backwards to assist me. First, they didn't pay off my trade for over 30 days, so I received collection calls da that this dealer would bend over backwards to assist me. First, they didn't pay off my trade for over 30 days, so I received collection calls daily from my previous loan. Second, I had asked Blake to replace a missing seat belt piece in my car on my 2nd day of ownership. He agreed to order this, however, never returned 5 calls inquiring where my part was over a 4 week period. Finally it was replaced after talking to the used car manager. I also had to make 5 trips to the dealership once because they needed something in the car from the previous owner, another trip was to resign papers, and more trips to try to resolve previous mentioned issues. On my last visit, they promised to overnight me a check for my gas. Well, here it is almost a week later and no check. STAY AWAY from this dealership!! They do not follow thru with thier promises, and thier lack of customer service is unbelievable. I don't know how they even stay in business when there are so many better dealers out there. More

Our salesman was very competent and spent hours with us. He made sure that we left that night with our new car. We would definitely recommend the dealership and the salesman Tom. Can't say enough good thi He made sure that we left that night with our new car. We would definitely recommend the dealership and the salesman Tom. Can't say enough good things about the experience. More

I have been very pleased from the first contact to the present.Everyone has been great and very helpful.So far so good what can I say. present.Everyone has been great and very helpful.So far so good what can I say. More

Fred Almonte was a superior salesman. He was extremely friendly and professional. No high pressure at all to purchase our Ford Escape. He explained all of the features and was very patient with our quest friendly and professional. No high pressure at all to purchase our Ford Escape. He explained all of the features and was very patient with our questions. Very highly satisfied with our experience at Key Scales and having been a customer of Fred Almonte. We look forward to a continued business with Key Scales and working with Fred again.Thank you very much. Lois and Domenick Ferriolo More