Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Scales Ford
Leesburg, FL
1,604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,604 Reviews of Key Scales Ford
July 19, 2011
WE CHECKED KEY SCALES ON LINE AND GOT A CALL FROM DEBBIE. WE MADE AN APPOINTMENT FOR THE NEXT DAY AND BOTH TOM & DEBBIE WERE VERY PLEASANT AND HELPFUL. THEY TOOK OUR INFORMATION AS TO WHAT WE WANTED, MADE SO WE MADE AN APPOINTMENT FOR THE NEXT DAY AND BOTH TOM & DEBBIE WERE VERY PLEASANT AND HELPFUL. THEY TOOK OUR INFORMATION AS TO WHAT WE WANTED, MADE SOME VERY HELPFUL SUGGESTIONS AND THEY MET OUR EVERY REQUEST WITH A NEW 2011 ESCAPE. THEY ARE BOTH VERY PROFESSIONAL AND VERY KNOWLEDGEABLE. WE RECOMMEND THEM FOR THESE REASONS AND THEIR FOLLOWUP. BOB & NANCY MILLS. More
by BOB MILLS
Employees Worked With
TOM GUSSLER & DEBBIE
July 18, 2011
Tom met us and immediately took my husband to the Lube Department (because the service department wasn't open) to see if they could diagnose a noise when turning the steering wheel. I asked to see new ca Department (because the service department wasn't open) to see if they could diagnose a noise when turning the steering wheel. I asked to see new cars and he met us there and answered all the questions we asked with great knowledge and with a smile. He never pressured us and when we decided to buy a new vehicle, he explained everything we needed to know and much more. When we went back to have running boards installed, he spent a considerable amount of time answering questions we didn't think to ask when buying the vehicle.We have been customers of Key Scale Ford for 11 years and they are very friendly and willing to work with you. More
by tee060
Employees Worked With
Tom Gussler
July 08, 2011
FRED KNOWS HIS JOB, HE DID A GREAT JOB SELLING US A NEW 2011 ESCAPE, HE GOT US THE WE WANTED IN ONE DAY(COLOR AND EQUIPMENT) AFTER THE SALE FRED WENT THRU THE ENTIRE CAR WITH AND EXPLAINED ALL THE FEATURES 2011 ESCAPE, HE GOT US THE WE WANTED IN ONE DAY(COLOR AND EQUIPMENT) AFTER THE SALE FRED WENT THRU THE ENTIRE CAR WITH AND EXPLAINED ALL THE FEATURES, ALSO THE SALES MGR. BRUCE JOHNSON WAS A REAL HELP, OVER IT WAS A PLEASURE DOING BUSINESS WITH KEY SCALES. THANKS BILL FABECK More
by barbillfab
Employees Worked With
Fred J Almonte, Bruce Johnson, Fred Almonte
June 27, 2011
My car was a special order and Blake kept informed every step of the way. When the car came in, he answered all of my questions and ensured I was familiar with all of the electronics. As long as I live in t step of the way. When the car came in, he answered all of my questions and ensured I was familiar with all of the electronics. As long as I live in this area, I will buy from Blake at Key Scales Ford. More
by NECIII
Employees Worked With
Blake Kelly
June 27, 2011
This was my second purchase from Key Scales Ford and Blake Kelly. Blake was friendly, professional and helpful. I think I paid a fair price for the used Fusion I purchased. Blake helped explain all o Blake Kelly. Blake was friendly, professional and helpful. I think I paid a fair price for the used Fusion I purchased. Blake helped explain all of the new tech toys in my car and even set up my Sync for me. It was a good experience and hopefully we will do business again. More
by cbaker
Employees Worked With
Blake Kelly
June 27, 2011
I have purchased 3 vehicals from this dealer and they have made buying a new car an enjoyable experiance! I have done my research before each purchase and they have always come in with the best deal and have made buying a new car an enjoyable experiance! I have done my research before each purchase and they have always come in with the best deal and service! More
by ewalkerems
Employees Worked With
Blake Kelly
June 13, 2011
Our experience buying a new car was hassle-free and consistent with what you should expect from a fine dealership. The staff went to great lengths to find and make available the vehicle of our choice consistent with what you should expect from a fine dealership. The staff went to great lengths to find and make available the vehicle of our choice in a very timely manner. We were not sufficiently knowledgeable about pricing for this vehicle so we had to rely on the honesty of the sales rep. Our sales representative was thorough, efficient,courteous and a pleasure to do business with. More
by alpringle
Employees Worked With
Tom Gussler
May 29, 2011
My new 2011 Explorer is my 2nd new vehicle purchase in 3 model years from Key Scales Ford. I am now a loyal customer for the courtesy and price they have extended. Blake Kelly and the entire team are pro model years from Key Scales Ford. I am now a loyal customer for the courtesy and price they have extended. Blake Kelly and the entire team are professional and do what they say they will do. I anticipate my next new vehicle will be purchased from Key Scales Ford with Blake Kelly as my salesperson. 5 of 5 stars to them! SRS More
by nocents49
Employees Worked With
Blake Kelly
May 27, 2011
Blake Kelly was an excepetional sales person. Was up to date on all of the new equipment and explained everything to us. Our car buying experience was great. I would fully recommend this dealership to all date on all of the new equipment and explained everything to us. Our car buying experience was great. I would fully recommend this dealership to all of my friends. I hope that when I take my new car in for maintenance that I will have the same experience as when I bought the car. More
by rmoffat1
Employees Worked With
Blake Kelly
