Key Scales Ford

Fantastic! Great sales rep. and teamwork approach. I like my experience to be exact, concise and business like when I buy a car. This salesman knows his vehicles and what each item on the vehicle does I like my experience to be exact, concise and business like when I buy a car. This salesman knows his vehicles and what each item on the vehicle does for you. The paperwork flow after purchasing is all done electronically on a desk top feature that can be viewed easily. The customer is then given a paper copy of all documents. This dealership also has a very good, if not great, service department that I dealt with on past cars. Overall, this company rates 5 of 5 stars! More

Great Experience We recently purchased a Ford Explorer from Key Scales Ford. Our sales person was Fred Almonte. We could not have been happier with the transaction. Fr We recently purchased a Ford Explorer from Key Scales Ford. Our sales person was Fred Almonte. We could not have been happier with the transaction. Fred was very accommodating and efficient as he located the exact car we wanted and brought it to his location. He kept in contact and provided updates when appropriate. He was a dream to work with! Once we moved on to the financing portion of the transaction, Sissy was very friendly and highly competent as well. Overall we could not be happier with the whole experience. More

Bought new Edge We went back to Fred Almonte to buy our 3rd Edge. Fred is kind, professional and easy to work with every time. He is always a great help and listens t We went back to Fred Almonte to buy our 3rd Edge. Fred is kind, professional and easy to work with every time. He is always a great help and listens to our wants and needs. He always comes through with the car that we want. More

Fun & Great Experience!!! Overall our experience with Andy Ford & Fred Almonte was EXCELLENT! Andy was very personable, funny and polite. His respect for us made us feel comf Overall our experience with Andy Ford & Fred Almonte was EXCELLENT! Andy was very personable, funny and polite. His respect for us made us feel comfortable and not pushed or harassed! He explained our new Edge to us in detail in the cold and rainy weather. Stayed with us till we were completely finished with our purchase. Fred was also great and took good care of us. Between the two of them they made our experience fun, comfortable, informative and personable!!! So thankful we ended up at Key Scales Ford! More

Great Experience!!! Absolutely incredible experience. Andrew (Drew) G. was amazing. He was extremely thorough in explaining every answer to every question we asked and Absolutely incredible experience. Andrew (Drew) G. was amazing. He was extremely thorough in explaining every answer to every question we asked and then some. My mother said it was the best experience she had ever had at a car dealership, and going through company cars she has dealt with many. Drew will take great care of you! More

Sales This review is for sales only, I have not used their service center. I worked with Jonathan for a few days before completing the sale. I live about This review is for sales only, I have not used their service center. I worked with Jonathan for a few days before completing the sale. I live about 100 miles away and the Edge ST I purchased was in route to their dealership. Jonathan was outstanding to work with. The day I picked up my ST, Jonathan was off that day, but came in to ensure everything went smoothly. I was about 20 minutes early and was met at the door and was informed that Jonathan was on his way. My experience with Jonathan and the others I interacted with, is what should be expected at all dealerships. More

2018 Ford Escape We purchased a Ford Edge earlier in the year, loved the car but the Edge was just too much for us to handle (my husband is in his late 80s and all the We purchased a Ford Edge earlier in the year, loved the car but the Edge was just too much for us to handle (my husband is in his late 80s and all the new technology was just too difficult for him). We went back to Key Scales and worked with Rich Rysell on trading in our 2015 Edge for a new 2018 Escape SEL. The Escape is much easier to handle, the color (Cinnamon Glaze) is nice and we both agree that the Navigation and Audio package is a lot easier to work with. We highly recommend Key Sales and especially Rich who worked with us on what we felt we needed in our new car. Got a great deal on the car, our trade-in value was what we were looking for, and all the discounts were greatly appreciated. We also worked with Sissy in completing all the paperwork (which drives everyone crazy) and drove our new escape out the door and on to new adventures. Thank you Rich for all your help. Looking forward to seeing you in the future. The McWilliams More

Purchase a new f350 Buying my new truck was a very nice experience. From arrival till driving away in new vehicle it was a great experience. Could not have asked for a b Buying my new truck was a very nice experience. From arrival till driving away in new vehicle it was a great experience. Could not have asked for a better salesman thanks key scales More