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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

March 20, 2018

Ford Edge Robert Brown was very helpful and did not pressure us. Dealership was clean and comfortable. Paperwork was a bit of a dis-appointment and took way too More

by mel2437
Recommend Dealer
Yes
Employees Worked With
Robert Brown
Mar 23, 2018 -

Key Scales Ford responded

We apologize for the inconvenience of your wait with paperwork. We have made some recent changes in management, so improvements have been made to prevent this from reoccurring. Thank you for taking the time to review Key Scales Ford. We appreciate your thoughts, patience, and business!!!

March 19, 2018

2018 Edge new purchase Enjoyed working with Doug, who was patient and help educate me on a number of vehicles and features. I look forward to additional business.in the fut More

by Drateike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Faber, Doug Faber
Mar 19, 2018 -

Key Scales Ford responded

That sounds awesome! We are looking forward to working with you again, whenever you decide you are ready! In the meantime, enjoy that new Ford Edge! Thank you for letting us know about your experience with Key Scales Ford!

March 11, 2018

Great Service Fred Almonte gave us great service and found the vehicle we wanted. Highly recommend Key Scales Ford if you are looking for a new vehicle.. More

by C Maharg
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Mar 13, 2018 -

Key Scales Ford responded

Thank you for letting us know about your experience working with Fred and the Key Scales family! We appreciate the opportunity to help you find your new vehicle. Please do not be a stranger. Our service department provides the same quality service!!!

March 10, 2018

We had a greaf experience! We had a great experience the day we went. We got a new car and we absolutely love it. Thank yall again for helping us find the right car for us. More

by amberrager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Mar 13, 2018 -

Key Scales Ford responded

Awesome! We are so happy to hear we could help you find a new vehicle you can love!!! We appreciate the opportunity to be a part of the experience, and value the time you took to tell us about it. Thank you!!!

March 08, 2018

All good Could not have had better customer services. Both Angela and Rich were great. Couldn’t have made it any easier. Both have great personalities Wou More

by DentonEarl123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Angela Thompson
Mar 13, 2018 -

Key Scales Ford responded

Thank you! We appreciate your confidence in us! We strive to keep this reputation with our valued customers. Please never hesitate to reach out with any questions regarding features, servicing, or anything we can assist you with!!!

March 07, 2018

My sales person worked very hard to secure the vehicle I wan Everyone was courteous and worked diligently to get the vehicle I wanted. The sales room was clean and neat and snacks and coffee were provided. Eve More

by Jodie456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Rich Rysell, Jim Roberts
Mar 08, 2018 -

Key Scales Ford responded

Thank you for taking the time to let us know about your experience! We hope you always feel like a priority and comfortable while you are at our Key Scales facility. We do provide the same level of comfort and care in our service department. Please visit us for all your maintenance needs!

March 05, 2018

low pressure sales we worked with jonathan and don and found them to be helpful, knowledgeable, and basically, low pressure. they gave us the best deal on our trade in More

by kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jonathan in sales, Don Garrett, Bryan Gelfand
Mar 08, 2018 -

Key Scales Ford responded

That is great to hear! Thank you for taking the time to let us know we are serving ours customers needs well! We try our best to educate ourselves, so we can give you the support you need when making a vehicle purchasing decision. Thank you for being a valued Key Scales customer!

March 04, 2018

Absolute best dealership experience of my life! I worked with Fred at the dealership, his expertise and customer approach was second to none. From the owners to greeters this experience was amazing More

by Ccosenti24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand, Brandy Morris, Alexandra Scales
Mar 05, 2018 -

Key Scales Ford responded

Thank you for sharing such kind words! We appreciate the reassurance that these reviews provide us that let us know our customers are satisfied with the experiences we provide.

March 04, 2018

Friendly. Great communication! Went in for recall work and oil change. Sabrina is great to deal with! Fun, friendly and she kept me well informed. She is an asset to your service de More

by Tammy352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Mar 05, 2018 -

Key Scales Ford responded

Thank you for letting us know about your experience and our valued employee, Sabrina! We feel each employee and customer are an asset to our Key Scales family. Thank you for being part of it!

March 03, 2018

Easy. Efficient. Experienced. Great service. Never pushy. My sales rep was Knowledgeable. There was no back and forth with the manager. Considerate. Listened to my desired features. Went More

by Brchy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Jim Roberts, Mary Sackrider
Mar 05, 2018 -

Key Scales Ford responded

We are so pleased to hear that you felt like YOU were the priority during your car buying experience! Treating you like #1 really is what we try to provide to every customer that walks through the door! Thank you for taking the time to tell others about your experience with Key Scales Ford!

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