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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

May 28, 2021

Mom needed a car she can get in and out and Fred was so Helpful as where Mike and the Whole Staff as well May God Bless them always in this life endeavor, God has us on to see us with Him forever. :) More

by williamvbrownsonofgod2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oorah!MICHAEL DAVIDSON.FINANCE MANAGER., Fred Almonte
May 28, 2021 -

williamvbrownsonofgod2 responded

Sorry how that slipped by me the Quality of Work GREAT!!!

Jun 02, 2021 -

Key Scales Ford responded

Thank you, William, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

May 19, 2021

Customer service is the pits. If I could give a negative rating I would. Every member of the service staff is rude and acts put out to take care customer’s needs. Horrible service, no one is kind or caring. More

by ahammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian and Denise, Brandy Morris, Lenore Spencer
May 21, 2021 -

Key Scales Ford responded

Customer service is very important to us, and we are dedicated to treating all of our guests with the respect they deserve. We did all we could to assist you with the parts, but unfortunately, it continues to be on backorder. We respect your decision to not want to do business with Key Scales Ford and your portion of the refund is on its way to you.

May 11, 2021

Worked and held the car for me (2 weeks) while my Worked and held the car for me (2 weeks) while my bank took their sweet time. Arrived to pick up car and my bank still hadn't sent payment. Fred More

by jmgsxr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 12, 2021 -

Key Scales Ford responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional experience you deserve! We greatly appreciate your business and look forward to your next visit with us!

April 23, 2021

I purchased a new Ford Transit Connect, and traded in my 2016Transit. I am so pleased with my new vehicle and the service I received from everyone at the dealership. Particularly, with Fred Almonte. He is More

by Linda L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 26, 2021 -

Key Scales Ford responded

Hi Linda, congratulations on your new Ford Transit Connect! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

April 22, 2021

We just purchased a 2021 Ford Escape from Fred Almonte at Key Scales Ford. Fred was very professional, very knowledgeable and very friendly. And Michael Davidson was very helpful with all of the paperwork. W More

by WWMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Davidson, Fred Almonte
Apr 23, 2021 -

Key Scales Ford responded

Thank you so much for taking the time to leave such a fantastic review! We appreciate you visiting us and we look forward to continuing our role as your go-to dealership.

April 18, 2021

They did absolutely anything they possibly could to make sure I got into my dream job! Mr. Fred, was the absolute best! I LOVE key scales ford! More

by michelleramsey12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 20, 2021 -

Key Scales Ford responded

We greatly appreciate you taking the time and effort to leave such a positive review, Michelle! We can’t wait to continue being your home for any and all of your automotive needs!

April 15, 2021

The dealership made purchasing our Escape simple, quick and easy. Everyone we dealt with were responsive and friendly. Our salesperson Fred was fantastic and took care of everything. More

by huntrlc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 16, 2021 -

Key Scales Ford responded

We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!

April 09, 2021

Fred Almonte sold me my new car today! He has been so helpful and kind. He made me feel instantly at ease. I felt as though I was dealing with family. If you're searching for the right vehicle, go see Fr More

by kacollums
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 12, 2021 -

Key Scales Ford responded

We are so grateful that you left us such a great review! We take pride in bringing all our clients the customer service that they deserve. We can’t wait to continue to serve you.

April 09, 2021

Thank you KeyScalesFord great buying experience, Erin, Randy and Mike!! No high pressure, relaxed atmosphere. Mike searched the best financing for us went above and beyond to help us. More

by Leah.Fambrough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin and Mike
Apr 12, 2021 -

Key Scales Ford responded

Good morning Leah, we are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

April 01, 2021

I had a great experience with Key Scales Ford. Fred went completely above and beyond to get me the car I was looking for in the quickest possible way. Could not recommend enough! More

by cassi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 05, 2021 -

Key Scales Ford responded

Thank you, Cassi, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

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