Key Scales Ford

Mom needed a car she can get in and out and Fred was so Helpful as where Mike and the Whole Staff as well May God Bless them always in this life endeavor, God has us on to see us with Him forever. :) Helpful as where Mike and the Whole Staff as well May God Bless them always in this life endeavor, God has us on to see us with Him forever. :) More

Customer service is the pits. If I could give a negative rating I would. Every member of the service staff is rude and acts put out to take care customer’s needs. Horrible service, no one is kind or caring. rating I would. Every member of the service staff is rude and acts put out to take care customer’s needs. Horrible service, no one is kind or caring. Denise acts like taking care of your servicing needs are taking up her time. Brandi doesn’t return calls or communicate, it took her 10 days to call me about my recall items while they had my car. Brian, the service manager, is his title but he is rude and uncaring and Lenora the GM, doesn’t hold her employees accountable and makes excuses for their poor service. Steer clear of this place. More

Worked and held the car for me (2 weeks) while my Worked and held the car for me (2 weeks) while my bank took their sweet time. Arrived to pick up car and my bank still hadn't sent payment. Fred Worked and held the car for me (2 weeks) while my bank took their sweet time. Arrived to pick up car and my bank still hadn't sent payment. Fred Almonte helped me solve the problem and I was on my way. Quick transaction maybe 30 min total. No hassle. More

I purchased a new Ford Transit Connect, and traded in my 2016Transit. I am so pleased with my new vehicle and the service I received from everyone at the dealership. Particularly, with Fred Almonte. He is 2016Transit. I am so pleased with my new vehicle and the service I received from everyone at the dealership. Particularly, with Fred Almonte. He is an excellent sales person...who made the experience a pleasure! He definitely gets five stars!***** More

We just purchased a 2021 Ford Escape from Fred Almonte at Key Scales Ford. Fred was very professional, very knowledgeable and very friendly. And Michael Davidson was very helpful with all of the paperwork. W Key Scales Ford. Fred was very professional, very knowledgeable and very friendly. And Michael Davidson was very helpful with all of the paperwork. We would definitely recommend Key Scales Ford. More

They did absolutely anything they possibly could to make sure I got into my dream job! Mr. Fred, was the absolute best! I LOVE key scales ford! sure I got into my dream job! Mr. Fred, was the absolute best! I LOVE key scales ford! More

The dealership made purchasing our Escape simple, quick and easy. Everyone we dealt with were responsive and friendly. Our salesperson Fred was fantastic and took care of everything. and easy. Everyone we dealt with were responsive and friendly. Our salesperson Fred was fantastic and took care of everything. More

Fred Almonte sold me my new car today! He has been so helpful and kind. He made me feel instantly at ease. I felt as though I was dealing with family. If you're searching for the right vehicle, go see Fr helpful and kind. He made me feel instantly at ease. I felt as though I was dealing with family. If you're searching for the right vehicle, go see Fred! He does not disappoint! More

Thank you KeyScalesFord great buying experience, Erin, Randy and Mike!! No high pressure, relaxed atmosphere. Mike searched the best financing for us went above and beyond to help us. Randy and Mike!! No high pressure, relaxed atmosphere. Mike searched the best financing for us went above and beyond to help us. More

I had a great experience with Key Scales Ford. Fred went completely above and beyond to get me the car I was looking for in the quickest possible way. Could not recommend enough! completely above and beyond to get me the car I was looking for in the quickest possible way. Could not recommend enough! More