
Keyes Chevrolet
Van Nuys, CA
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454 Reviews of Keyes Chevrolet
Horrible service. They do nothing but “verify” what you have already told them and say bring it back if it happens again. Your time is not valued neither is your intel They do nothing but “verify” what you have already told them and say bring it back if it happens again. Your time is not valued neither is your intelligence. They talk down to you and try to get away with doing as little as possible. Zero follow through. And lies on top of lies on top of lies. Avoid at all costs. More
Sam Macuk is the guy you should see if you go here. Very kind, courteous, and didn't make me feel like a "stupid woman" driver like the first guy (who shall be nameless) did. After dealing with the f Very kind, courteous, and didn't make me feel like a "stupid woman" driver like the first guy (who shall be nameless) did. After dealing with the first guy being rude just because I didn't get my oil changed at exactly the time the manual says I should (on my very low mileage car) and then telling me i had to leave my car for 2-3 days just to get a diagnosis on a code (not true), it was refreshing to finally talk to somebody who knew something about customer service and how to go the extra mile to help people. Sam understands that a little effort goes a long way and makes people remember you and ask for you again. Thanks Sam! More
Do not use this dealership. They are simply dishonest and will tell you anything to make a deal and then fail to follow through. As long-time Chevy customers were just really di They are simply dishonest and will tell you anything to make a deal and then fail to follow through. As long-time Chevy customers were just really disappointed with this dealership. Michael made all sorts of promises to get our repeat lease custom and then simply didn’t follow through leaving us with $1400 in Chevy costs he had promised the dealership would pick up. I had hoped these guys wouldn’t be like the stereotype of car salesmen but unfortunately they are. Avoid at all cost! More
Pete was fantastic, I had extensive service requirements. They were handled timely and done well. My only concern is I do not understand why the engine light cannot be handled timely? They were handled timely and done well. My only concern is I do not understand why the engine light cannot be handled timely? More
We had the engine light problem. They honestly told us it could take awhile to figure it out and up to a week. As it worked out, we were called a day later, and the problem solved. They honestly told us it could take awhile to figure it out and up to a week. As it worked out, we were called a day later, and the problem solved. More