Keyes Chevrolet

Our recent service experience at Keyes was exceptional. From the way they answer phone calls, to the way they greet you when you arrive, to the service, check out and pick up, they are top-notch. I wish al From the way they answer phone calls, to the way they greet you when you arrive, to the service, check out and pick up, they are top-notch. I wish all businesses had the same level of customer service and care. Not only will we continue to service our car here, we will definitely be customers of Keyes long into the future. Kudos to you all for setting the gold standard in customer service. More

Very responsive and thoughtful care at dealership. Happy with service and overall experience. I would definitely return to Keyes Cheverolet - in a heartbeat. For sure with service and overall experience. I would definitely return to Keyes Cheverolet - in a heartbeat. For sure More

I had a very pleasant experience working with Hovid and Wolfgang. also got a great price, They were very friendly and very easy to work with, I will be back, Thank You, Steve Wolfgang. also got a great price, They were very friendly and very easy to work with, I will be back, Thank You, Steve More

This service center is top notch. They use great online software to let you know what the diagnosis is for your car and an itemized list of what their recommendations are. I also like that they use SMS to software to let you know what the diagnosis is for your car and an itemized list of what their recommendations are. I also like that they use SMS to communicate. More

Excellent services the salesman know what I want he working with me quickly, friendly and he give me good prices thanks to all of them working with me quickly, friendly and he give me good prices thanks to all of them More

Extremely happy, as always, with Keyes' professionalism, courtesy and performance. Their service department is always beyond reproach, and make the entire process easy and smooth. Great communication as wel courtesy and performance. Their service department is always beyond reproach, and make the entire process easy and smooth. Great communication as well. More

Excellent service, thanks Ben for going out of your way and getting me exactly what I wanted. Will definitely recommend Ben to friends and family. and getting me exactly what I wanted. Will definitely recommend Ben to friends and family. More

Although the entire process from our arrival at the Dealership to the time we drove away with our purchase of choice was long, we were able to negotiate a deal that made us all winners! Dealership to the time we drove away with our purchase of choice was long, we were able to negotiate a deal that made us all winners! More

I purchased a used vehicle and I have to share my bad experience! They try to pray on the misinformed by having customer purchase VIN sketching, paint protection and other unnecessary aftermarket it experience! They try to pray on the misinformed by having customer purchase VIN sketching, paint protection and other unnecessary aftermarket items to markup loan amount! I immediately decline which saved me over $3000 in useless add ons. Keyes of Chevrolet claims to inspect all used vehicle prior to customer purchases, they lie about that too. After purchasing my vehicle and having it inspected by a reputable shop I found out that the vehicle has many issues including mechanical. I immediately reached out to the dealership via email to resolve these matters since Keyes dealership provides 30day 1000 miles warranty protection but unfortunately Keyes Chevrolet failed to honor their own warranty. I advise everyone to make sure to receive a copy of their SIGNED due bill document because Keyes Chevrolet finance department won’t provide you one and make up excuses. Keyes Chevrolet of Van Nuys will run your credit numerous times with the same creditor so you can get unnecessary hard inquiries. Please stay away from this dealership unless you want to get ripped off and scammed. More

Nice people the guys taking the cars are awesome really friendly.From start to fínese the set up is quick and efficient. Will be making my appointment in 3 months to come back. friendly.From start to fínese the set up is quick and efficient. Will be making my appointment in 3 months to come back. More