
Keyes European
Van Nuys, CA
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Kept their word. Professional, courteous, Would recommend this dealership, if I was buying again .Top notch Professional, courteous, Would recommend this dealership, if I was buying again .Top notch More
My service rep. was Allen Sarkisian. Excellent customer service. Informative, knowledgeable and courteous. Kudus to him and his service manager who jumped on my is was Allen Sarkisian. Excellent customer service. Informative, knowledgeable and courteous. Kudus to him and his service manager who jumped on my issue and corrected the situation right away. Thank you both More
The sales manager John Yeghiayan provided inaccurate information about the vehicle we purchased, said it has body control suspension system and it does not. Lied about the vehicle warranty, said the 4- information about the vehicle we purchased, said it has body control suspension system and it does not. Lied about the vehicle warranty, said the 4-year warranty would start from the day of our purchase, come to find out later this was not true, the factory warranty was good through March 2026. . Are goal was to pay cash for the car, John encouraged to finance the purchase without penalty or interest through Mercedes-Benz Financial Services and to contact MBFS a few day later to wire the money. On 3/14/2024 I spoke to MBFS and they said what John Yeghiayan said to us was not true and there was interest due of $141.63. After a few attempts to contact John Yeghiayan, to no avail, when I received the email from Mercedes-Benz about my experience, I wrote a negative review about John Yeghiayan who suspended the sales man Osy Nzenwa. More
Worked with Ilan. The experience was amazing. So easy and seamless. I would give SIX stars, but there was only 5 Stars to click on!!! The experience was amazing. So easy and seamless. I would give SIX stars, but there was only 5 Stars to click on!!! More