Keyes Hyundai
Van Nuys, CA
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1,941 Reviews of Keyes Hyundai
Marc was a polished professional that took the time to understand my needs and to communicate everything with me clearly so that I understood the whole process. I have never had a better service consultan understand my needs and to communicate everything with me clearly so that I understood the whole process. I have never had a better service consultant, and my brakes were done the same day with no appointment! More
I am a quiet, young, Indian, student, woman usually going to the dealer or any car related thing is intimidating. This time however it was different. Chip was very friendly and immediately puts people at e to the dealer or any car related thing is intimidating. This time however it was different. Chip was very friendly and immediately puts people at ease. He clearly explains everything being done to your car. It was very quick and easy getting the service on my car. I have being going to Keyes Hyundai since I bought my car in 2007. The car is doing great and the service here is great too. More
Getting your car repaired is not always an enjoyable experience. Keyes made it very painless for me. John was able to get my car repaired quickly so I could be back on the road ASAP. My car is how I do experience. Keyes made it very painless for me. John was able to get my car repaired quickly so I could be back on the road ASAP. My car is how I do my business so this is very important to me. Kudos to Keyes Hyundai for the great service! More
I have a 2011 Genesis Coupe that needed service and I heard about Keyes Hyundai having great customer service. As soon as I arrived i was greeted by Jonh Shaw. I was impressed with how courteous and help heard about Keyes Hyundai having great customer service. As soon as I arrived i was greeted by Jonh Shaw. I was impressed with how courteous and helpful he was. I was taken care of right away. All my questions were answered in a timely manner and my vehicle got serviced promptly. I also want to thank the tech that worked on it Ricky Robles. He did an amazing job and i am grateful for keeping me on the road! I definitely recommend Keyes Hyundai to any owner looking for great customer service! Thanks! More
I had very bad experience at LAX Hyundai, Corporate customer service contacted Keyes, they not only took our problems and fixed all of the issues that LAX created , but also followed up on all of the customer service contacted Keyes, they not only took our problems and fixed all of the issues that LAX created , but also followed up on all of the problems and either fixed or investigated them to good outcome. We came for service of our Veracruz, but turned around and also negotiated and bought a 2013 Veloster from them. We hope this level of service will continue. More
Hyundai have excellent customer service. Leo Aleman one of the representatives was very helpful and very attentive to the customer's needs and request. I greatly recommend him for a commendation for a job of the representatives was very helpful and very attentive to the customer's needs and request. I greatly recommend him for a commendation for a job well done. Rosalina Cruz More
When I came in to get my Sonata checked up, I had no clue what I was doing. Marc was incredibly helpful from the minute I stepped into the dealership and I was so impressed by his extensive knowledge and his what I was doing. Marc was incredibly helpful from the minute I stepped into the dealership and I was so impressed by his extensive knowledge and his amount of professionalism throughout the entire process. I look forward to recommending this location to friends and co-workers and I hope that they're lucky enough to get the same level of assistance I got from Marc. More
Had a small problem with my Sonata. Went to Keyes. Matt greeted me right away with big smile and handshake. Even with no appointment he got my car in the shop quick. Told me what I need, let me know it wil greeted me right away with big smile and handshake. Even with no appointment he got my car in the shop quick. Told me what I need, let me know it will be done the next day. i come in the next day, car is there on the driveway waiting for me after being nicely washed. Matt finish the whole deal with the same big smile and handshake. Thanks for taking care of my car Matt More
I purchasd my 2011 Elantra from Keyes Hyundai in March 2011. The sales representative was helpful and made my buying experience easy. The price was competitive and answered all my questions. However, the 2011. The sales representative was helpful and made my buying experience easy. The price was competitive and answered all my questions. However, the car did not comewith an electronic rearview mirror or a spare tire, so. I had to purchase both afterwards. These options should be made available in newer models. In the 2 years that I have owned the car I have had no problems only bringing it in for routine maintenance. The service department at Keyes has been helpful and friendly and has always delivered my car at the time promised clean and washed. I would recommend Keyes to friends for new cars or using their serviceddepartment. More
We went to purchase a Hyundai Sonata. Picked it and all good. We committed to buy, but before the deal was finished, Richard (sales) left for a ball game and left us with Julius (finance) who tricked us i good. We committed to buy, but before the deal was finished, Richard (sales) left for a ball game and left us with Julius (finance) who tricked us into getting an alarm system that didn't work. We brought it in a couple times and we think it finally got fixed but still ended up paying much more for a Hyundai alarm system that doesn't really do much. Would not recommend. More