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Keyes Hyundai

Van Nuys, CA

4.7
1,941 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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1,941 Reviews of Keyes Hyundai

June 30, 2013

Marc was a polished professional that took the time to understand my needs and to communicate everything with me clearly so that I understood the whole process. I have never had a better service consultan More

by jessemlondon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pasco
Nov 17, 2015 -

Keyes Hyundai responded

Hi Jesse, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a great experience with Marc! We enjoy that communication was very clear and your service repaired the day you arrived. Thank you again for sharing your experience with us!

June 27, 2013

I am a quiet, young, Indian, student, woman usually going to the dealer or any car related thing is intimidating. This time however it was different. Chip was very friendly and immediately puts people at e More

by NinaSolowsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Hammett
Nov 17, 2015 -

Keyes Hyundai responded

Hi Nina Solowsky, Thank you for taking the time to share your positive experience with us. We are delighted to hear that Chip was very friendly and made you feel comfortable with you service. We enjoy that our team took great care of you. Thank you again for sharing your review with us.

June 17, 2013

Getting your car repaired is not always an enjoyable experience. Keyes made it very painless for me. John was able to get my car repaired quickly so I could be back on the road ASAP. My car is how I do More

by Sensii2367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John shaw
Nov 17, 2015 -

Keyes Hyundai responded

Hi Sensii2367, Thank you for taking the time to share your positive review with us. We are delighted to hear that John and our service team made this a painless and smooth process for you. We enjoy that our team helped you get back on the road as soon as possible! Thank you for sharing!

June 09, 2013

I have a 2011 Genesis Coupe that needed service and I heard about Keyes Hyundai having great customer service. As soon as I arrived i was greeted by Jonh Shaw. I was impressed with how courteous and help More

by Integ23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Robles,John Shaw
Nov 17, 2015 -

Keyes Hyundai responded

Hi Integ23, Thank you for the kind review you had with our service department. We are delighted to hear that you had a great experience with John and Ricky! We enjoy that our team took great care of you in our service department. It was a pleasure to work with you!

June 08, 2013

I had very bad experience at LAX Hyundai, Corporate customer service contacted Keyes, they not only took our problems and fixed all of the issues that LAX created , but also followed up on all of the More

by coolellena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Freemon, Brian Sobel
Nov 17, 2015 -

Keyes Hyundai responded

Hi Ellena, Thank you for taking the time to share your positive experience with us. We are glad to hear that our team made sure that all your outcomes were fixed! Also, we are glad to hear that they even followed up to make sure everything was to your satisfaction. Thank you again for the kind review. We truly appreciate it!

May 31, 2013

Hyundai have excellent customer service. Leo Aleman one of the representatives was very helpful and very attentive to the customer's needs and request. I greatly recommend him for a commendation for a job More

by cruzrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Aleman, he is the best. Excellent customer service . I greatly commend.
Nov 17, 2015 -

Keyes Hyundai responded

Hi Rosalina, Thank you for taking the time to share you honest feedback with us. We are delighted to hear that Leo provided you with a helpful and attentive experience. We truly enjoyed working with you and we hope to see you again! We enjoyed working with you. Thank you!

May 07, 2013

When I came in to get my Sonata checked up, I had no clue what I was doing. Marc was incredibly helpful from the minute I stepped into the dealership and I was so impressed by his extensive knowledge and his More

by ksparr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pasco
Nov 17, 2015 -

Keyes Hyundai responded

Hi Ksparr, Thank you on behalf of Marc for the kind review. We are glad to hear that Marc was very helpful, knowledgeable and professional during the entire process. We enjoy doing business with you and we hope to assist you again. Thank you!

May 04, 2013

Had a small problem with my Sonata. Went to Keyes. Matt greeted me right away with big smile and handshake. Even with no appointment he got my car in the shop quick. Told me what I need, let me know it wil More

by gundam9750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 17, 2015 -

Keyes Hyundai responded

Hi Gundam9750, Thank you for sharing your positive experience with Matt! We are glad to hear that your service experience was quick and our team was attentive. We enjoy hearing when our team takes great care of our customers. Thank you.

February 06, 2013

I purchasd my 2011 Elantra from Keyes Hyundai in March 2011. The sales representative was helpful and made my buying experience easy. The price was competitive and answered all my questions. However, the More

by sirbruc1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack jeong
Nov 17, 2015 -

Keyes Hyundai responded

Hi Sirbruc1, Thank you for sharing your positive review with us. We are delighted to hear about your positive experience with our staff. We enjoy that our team has taken great care of you! It has been a pleasure to do business with you! Thank you again, for your kind review!

February 05, 2013

We went to purchase a Hyundai Sonata. Picked it and all good. We committed to buy, but before the deal was finished, Richard (sales) left for a ball game and left us with Julius (finance) who tricked us i More

by poonsang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Chan, Julius De Los Santos
Nov 16, 2015 -

Keyes Hyundai responded

Hi Poonsang, I am sorry to hear about the experience you had with our employee. We are glad that the alarm was fixed. We apologize if our team did not explain the alarm thoroughly and we will make sure to have our staff better explain add-ons.