
Keyes Hyundai
Van Nuys, CA
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2,029 Reviews of Keyes Hyundai
Great Salesman, great car! I had a great experience with Salesman, Miles Blake. He was efficient and knowledgeable about the car. Able to give me great information because i tho I had a great experience with Salesman, Miles Blake. He was efficient and knowledgeable about the car. Able to give me great information because i thought i wanted the bluetooth charging included, but it wasn't really what i wanted. Miles knew exactly how everything would work together. Finance was easy and fun with the tabletop screen. Getting the car on the same day was not expected, so I didn't have it cleaned out. You can imagine by the time we finished with everything it was getting late and we had obligations. So we cleaned out the car. My partner and I each took a section. But she missed two sections, because they are not normal section. I know I should have double checked everything. A $100 pair of sunglasses was left in the overhead compartment and some personal items in the top glove compartment. By the time I realized it, because I got sick, but it was only two days later, everything was GONE. It seems to me you should give customers a couple more days to look around, see if they have everything and be able to retrieve what might have been left. That's my only complaint. Everything else was great. Thank you. I love the car More
Excellence of Service John is better than most, my car is four cars back in the line up. John see me and gets the paperwork and walks out to the car and greets me with a sm John is better than most, my car is four cars back in the line up. John see me and gets the paperwork and walks out to the car and greets me with a smile and I am off to work and the car is off to repair. What more can you ask for. More
Service and extended warranty John Shaw was my consultant and kept me abreast of all of my service issues. He even arranged for my rental. He asked about the drive of my car and John Shaw was my consultant and kept me abreast of all of my service issues. He even arranged for my rental. He asked about the drive of my car and that led to several extended warranty issues (steering linkage and rear brake light). Additionally he called and let me know of other suggested fixes. John also texted when it was complete. My car is like new again thanks to John Shaw and Keyes Hyundai Service (the only place I’ve had my car serviced in 73,000 miles( More
Great customer service I’ve been going to this dealership to get my car serviced before a very long time. And the person you want to go to is Jimmy!!!! I’ve been going to this dealership to get my car serviced before a very long time. And the person you want to go to is Jimmy!!!! More
Service Excellent service-took care of me as soon as I arrived and was done right when he said it would be done. Also enjoyed the coffee and fresh baked cooki Excellent service-took care of me as soon as I arrived and was done right when he said it would be done. Also enjoyed the coffee and fresh baked cookies. More
Excellent experience It was my third visit with service of my G80 and I’m impressed with the service. All service personal is very knowledgeable, polite and punctual. Than It was my third visit with service of my G80 and I’m impressed with the service. All service personal is very knowledgeable, polite and punctual. Thank you all and keep up with the good job. Special thanks to Jimmy Molina at service department. More
Quick service I was in and out and John was very professional. I would recommend services here to others. I left very happy and satisfied. Thank you so much! I was in and out and John was very professional. I would recommend services here to others. I left very happy and satisfied. Thank you so much! More
Smooth experience 30k Service . Only dysfunctional item third brake light bulb burnt out. Viewed video to fix myself but saw how easy it was to break wires. Had them 30k Service . Only dysfunctional item third brake light bulb burnt out. Viewed video to fix myself but saw how easy it was to break wires. Had them fix it for 38.00. Over all dealer servicing a bit pricy especially when Keyes is not offering any coupon discounts. The service manager told me the stated price was already discounted. Left me with a full retail purchase price.. More
Effectively efficient I had a 9:30am appt. for an ECM factory recall. I showed up and Mr. Song met me at my car. Within 5-7 minutes (then again I did bring my letter from H I had a 9:30am appt. for an ECM factory recall. I showed up and Mr. Song met me at my car. Within 5-7 minutes (then again I did bring my letter from Hyundai which helps with all of the info on it) I was on my way and informed it would be 90-120 minutes. More
Excellent from start to finish! I brought in my car for its 6 month service and as usual, John Shaw was great! Polite and professional but humorous. He explained everything to me whi I brought in my car for its 6 month service and as usual, John Shaw was great! Polite and professional but humorous. He explained everything to me while I explained what had been happening with my car. More