Keyes Hyundai

oil change Very helpful service from John. On time and clean. My first time here, and I will be back. I have recommended this service department to a friend. Very helpful service from John. On time and clean. My first time here, and I will be back. I have recommended this service department to a friend. More

Efficient, knowledgeable and friendly. John Shaw helped me immediately, did the paperwork quickly, called to tell me when car was ready ( in a very reasonable amount of time ) and personall John Shaw helped me immediately, did the paperwork quickly, called to tell me when car was ready ( in a very reasonable amount of time ) and personally retrieved my car when I came to pick it up. Answered all my questions, including telling me that rather than replacing my current set of tires, he felt that a four-wheel alignment would allow me to keep my original tires until my lease end. More

Great experience If you have any type of service problems make sure to go to Jimmy. He will hundred percent take care of you and you won’t be disappointed. I have be If you have any type of service problems make sure to go to Jimmy. He will hundred percent take care of you and you won’t be disappointed. I have been going there for years I’ve never had an issue that was not solved by him. Thanks for the great work Jimmy! More

Repeat customer for a reason Do I have my vehicle serviced here because I can eat free cookies and apples all day in the lounge ? Maybe... Maybe it's the unlimited Costco water Do I have my vehicle serviced here because I can eat free cookies and apples all day in the lounge ? Maybe... Maybe it's the unlimited Costco water... These guys have helped me with issues where other service centers failed. I get a thorough health check to help ensure my vehicle is well suited for my long distance trips in various weather conditions. Sometimes it takes them a while to get things looked at and dealt with, but they have done a great job for me with different vehicles over the years. I've had no issues with service and repairs they have done on my SUVs. Not everything is black and white and they have some good folks in there to evaluate the gray areas. They also have a comfortable waiting area with couches, chairs, tables, wifi, beverages and snacks. Keyes stays in communication with you regarding findings and service progress whether or not if you stay on the premises. Check in has been quick and easy and payment/checkout has also been fast. More

Great I was very pleased with my experience I had at Keyes Hyundai. My Salesman Arbi was very kind and patient and helped me see what they had available. I was very pleased with my experience I had at Keyes Hyundai. My Salesman Arbi was very kind and patient and helped me see what they had available. I also appreciated the Manager (Eddie) for making us feel so welcome and also listening to what I needed and making it happen. I love my car. More

No titke My third car from Keyes Hyundai they do a good for me and my family. Will continue to refer people to them. I will keep coming back to Keyes. My third car from Keyes Hyundai they do a good for me and my family. Will continue to refer people to them. I will keep coming back to Keyes. More

Exceptional Service Experience Jimmy not only kept me regularly updated with service status, he made sure I was handled with a loaner while transmission was being replaced. THANKS! Jimmy not only kept me regularly updated with service status, he made sure I was handled with a loaner while transmission was being replaced. THANKS! More

No Annoying Surprises We live in San Diego but test drove a Hyundai Tucson at Keyes Hyundai in Van Nuys with Bobby Hooker while visiting family. Pre-Owned, low mileage, cle We live in San Diego but test drove a Hyundai Tucson at Keyes Hyundai in Van Nuys with Bobby Hooker while visiting family. Pre-Owned, low mileage, clean, decent price. Liked the ride. We went back home. Saw on Keyes website they reduced the price $3000. So we expressed our interest via email and negotiated what we considered a fair price with Matthew Ahroni in Internet Sales. He agreed to hold the vehicle for us (with a down payment) until Thanksgiving, as we would be back up in LA. We appreciated that. The purchasing experience with Matthew and Steve Chung in financing was pretty easy. There was no pressure or surprises regarding add ons or price hikes. The price was the price. We financed through Hyundai as Steve beat the credit union loan rate we were going to use for the same term. The whole process took a couple of hours and I drove our nice, clean 2015 Tucson off the lot. Overall, a good experience with Keyes Hyundai. More

Excellent service from John and the rest of the staff. My car was serviced in the amount of time promised. John was clear and thorough in his descriptions of the service. Sometimes in the past I have felt My car was serviced in the amount of time promised. John was clear and thorough in his descriptions of the service. Sometimes in the past I have felt mechanics/car dealers were too pushy or condescending and I felt the opposite here. John explained everything and I felt he was trustworthy. I like the waiting room and got a lot of work done while waiting for my car. I even enjoyed a cup of good coffee. The vibe was pleasant and I could tell the people who work at this location are happy. Good job! More

Lease review Dealt with Brian Sobel through Car Pros referral. This went very well. We worked out a price for what I needed and it was an honest firm deal. No ga Dealt with Brian Sobel through Car Pros referral. This went very well. We worked out a price for what I needed and it was an honest firm deal. No games. Was in and out in an hour. Appreciate the honesty and integrety. And the appreciation on me as a customer More