
Keyes Hyundai
Van Nuys, CA
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2,027 Reviews of Keyes Hyundai
Great Service Excellent service I came in because my service light came on, and I was able to call and get an appointment the same day. My service advisor Jona Excellent service I came in because my service light came on, and I was able to call and get an appointment the same day. My service advisor Jonathon Hughes was great. Helpful, friendly, knowledgeable, and it turns out that the problem that made the light come on was on a recall item, They weren't able to get the part that's needed that day; but it will be in next week at no cost for me, now that's great news, and great service:-) More
Service was good Good service, but not to happy they charged $33 to rotate the tires (about a 10 min job). Most places include that with the oil change. Had a coupon Good service, but not to happy they charged $33 to rotate the tires (about a 10 min job). Most places include that with the oil change. Had a coupon for the oil change $39 and that was OK Only had about 2000 miles since last change, but manual requires a 6 month min change. Don't really think that's necessary. More
Excellent service - troubling work by technician I came in for my 7500 mile service. My service advisor Jonathon Hughes was great. Helpful, friendly, knowledgeable, etc. When I got my car back I I came in for my 7500 mile service. My service advisor Jonathon Hughes was great. Helpful, friendly, knowledgeable, etc. When I got my car back I drove out of the parking lot and instantly heard an knocking sound. I went around the corner and came back. Jonathon took the car back downstairs. He told me that the technician had forgotten to re-secure a fender lining. There were three screws missing, thus the fender lining was rubbing against the tire, creating the knocking sound. How can this happen? Wouldn't the technician notice the extra screws after completing the work??? Wouldn't they notice the knocking sound when they drove the car up from the service bays??? Once again, the service advisor Jonathon Hughes was great. He handled the problem in 20 minutes, but the quality control by the service technicians is something they need to work on..... More
Everyone is so friendly and helpful Service wait area is great and a person can get work done while waiting. Also coffe, dounuts, water and fruit availability is such a great touch Service wait area is great and a person can get work done while waiting. Also coffe, dounuts, water and fruit availability is such a great touch More
Excellent service. My car got the service it needed without any extras. John was on top of things and made everything easy for me. The Lyft service to my job and back to My car got the service it needed without any extras. John was on top of things and made everything easy for me. The Lyft service to my job and back to the dealership is ideal. And I LOVE that you wash and vacuum my car! Thank you so much. More
First time car buying experience was amazing! This was my first time buying a car with my spouse and we are beyond impressed and thankful for a wonderful experience that exceeded our expectations! This was my first time buying a car with my spouse and we are beyond impressed and thankful for a wonderful experience that exceeded our expectations! Ruby was professional and sweet and answered all of our questions. I would highly recommend any of my family and friends to Ruby because she was amazing and truly cared about making our car buying experience a successful one. More
Great service and attention, this is always a very easy experience at this dealership. Friendly, helpful, and an impeccably professional team. Would defini service and attention, this is always a very easy experience at this dealership. Friendly, helpful, and an impeccably professional team. Would definitely recommend them. More
Fast and efficient process New car purchase was fast and efficient as expected. Sales person provided me with great deal of communication and information during the process. I w New car purchase was fast and efficient as expected. Sales person provided me with great deal of communication and information during the process. I would recommend Keys Hyundai to anyone who is in the market for a new car. More
Service John was great help! Very profession and helpful, would definitely recommend to anyone. I’ve been here a few times and John has been one of the best s John was great help! Very profession and helpful, would definitely recommend to anyone. I’ve been here a few times and John has been one of the best service reps I’ve had. More
Excellent! Such helping individuals. Jonathan was thorough and very helpful of my needs. I appreciate the service and he friendliness. I would definitely come ba Such helping individuals. Jonathan was thorough and very helpful of my needs. I appreciate the service and he friendliness. I would definitely come back here! More