
Keyes Hyundai
Van Nuys, CA
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2,029 Reviews of Keyes Hyundai
Very Satisfied They were kind, service rep, Victoria was very helpful. I was very pleased, not pushy. Although Keyes is farther from my home, I prefer it over the They were kind, service rep, Victoria was very helpful. I was very pleased, not pushy. Although Keyes is farther from my home, I prefer it over the service dealer that is closer. More
Excellent professional service Jimmy Molina explained that the battery installed previously was the wrong type of battery for my car and installed an AGM battery. Because of his wi Jimmy Molina explained that the battery installed previously was the wrong type of battery for my car and installed an AGM battery. Because of his willingness to answer my questions and solve my problem after a necessary tow to the dealership, I felt like a valued customer. He even arranged for a ride from the hotel when the car was ready. Doesn't get better than this! More
Great service! I want to thank John Shaw for his kindness and professionalism that he provided me with on my service visit on Saturday, Dec. 9, 2017! I came in early I want to thank John Shaw for his kindness and professionalism that he provided me with on my service visit on Saturday, Dec. 9, 2017! I came in early that morning with a "check engine light" problem and from the get-go, John reassured me that they would figure it out in a timely manner. After diagnosing the problem, coil pads/spark plugs, my car was fixed and ready to go in an hour and half, less than the time that was projected! I will definitely be returning to this Keyes and look forward to working with John again! Thanks!! (PS-Great donuts and coffee selection!) More
The experience was pleasant and productive The work that was needed to be done was completed with satisfaction. Jimmy Molina did an excellent job in getting my car in top shape. The work that was needed to be done was completed with satisfaction. Jimmy Molina did an excellent job in getting my car in top shape. More
Took my car for a recall. John was great.He is great. Took my car for a recall. John was great and help ful.Don't have luck with Jonathan so I change to John. My other service rep left. Took my car for a recall. John was great and help ful.Don't have luck with Jonathan so I change to John. My other service rep left. More
Wonderful experience, except the manager's behavior The staff was very professional except the manager, I believe he was Faizal's manager. He was disconnected and seemed irritated at the time of purchas The staff was very professional except the manager, I believe he was Faizal's manager. He was disconnected and seemed irritated at the time of purchase. When he came in to speak with us about the pricing he did not look us in the eyes and when we were discussing things he was constantly looking and playing on his phone. During the discussion he seemed irritated by us and the pricing we were receiving. We bought the car based on the amazing experience we had with Faizal. The manager had us considering walking out the door with his behavior. More
Best Experience with best people Thanks guys for your awesome help. Just go and ask for Rebeka or Brian Sobel. Brian is awesome and Rebeka is lovely sales person. Brook is fantastic Thanks guys for your awesome help. Just go and ask for Rebeka or Brian Sobel. Brian is awesome and Rebeka is lovely sales person. Brook is fantastic More
Easy lease No haggling is the best thing I can ask for. It was straight forward, quick and painless. Everyone was courteous and no pressure. I would go back ag No haggling is the best thing I can ask for. It was straight forward, quick and painless. Everyone was courteous and no pressure. I would go back again. More
Excellent car-buying experience I was looking to lease a new Hyundai Sonata. I checked with many different dealerships all over the LA area, but found Jason Jhee at Keyes Hyundai to I was looking to lease a new Hyundai Sonata. I checked with many different dealerships all over the LA area, but found Jason Jhee at Keyes Hyundai to be the most honest and straightforward of all the people with whom I talked. He was very thorough in going over the things to expect with other dealerships, and he was completely correct. He offered a price that was very competitive, and in the end, I chose to go with this dealership simply from the experience of speaking with Jason. The process went very smoothly, and I appreciate working with Jason on it. More
Professional. Very professional. Detailed service completed as explained and promised. Service representative, John Shaw, was personable, informative and attentiv Very professional. Detailed service completed as explained and promised. Service representative, John Shaw, was personable, informative and attentive. I have had a lesser than professional service experience at this dealership but now am happy my service person is John Shaw. More