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Keyes Lexus

Van Nuys, CA

4.6
1,719 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,719 Reviews of Keyes Lexus

September 02, 2025

Everything went well at my cars last service. I am pleased with the service I receive from Bill. More

by Stan.ornstein
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
September 01, 2025

Khalid was excellent and I would buy another car from him. He communicates clearly with no pressure or stress. He enjoys his job, wants to make sure his clients are happy with their purchase, and he does More

by ANITA.M.PRENTICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KHALID and TIMOTHY AND JUSTIN
Sep 04, 2025 -

Keyes Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Keyes Lexus! We are always more than happy to assist you if anything else comes up. Take care!

September 01, 2025

Khalid was exceptional. Prompt and polite service with the best interest of the buyer in mind. Professional during the test drive making sure you can hear the car. He took c More

by williemayshayes3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Mahmood, MIchael Iriana
Sep 04, 2025 -

Keyes Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Keyes Lexus! Thanks again for the recommendation, and have an amazing day!

September 01, 2025

I originally shared this review on Google, but I’m adding it here on DealerRater as well so that other buyers can be aware of my experience. This experience took place on May 14, 2025. I was in communicat More

by Claudia.
Recommend Dealer
No
Employees Worked With
Fajad Mohammed
July 20, 2025

Danecia Dedeaux is always amazing! She’s smart, kind and hard working! She’s does her best to provide the best customer experience! More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
Jul 23, 2025 -

Keyes Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Keyes Lexus! We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2025

Friendly service consultant, good experience. Providing rides back and forth to dealer made the process seamless. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejo Morales
Jul 19, 2025 -

Keyes Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2025

By far the top of the Lexus dealers in our area . ....The service is timely and thorough, and our Service Manager Alejo is the best and makes sure we get the most from our service call..... More

by Ronnie Grinel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejo Morales - Service Manager
Jun 27, 2025 -

Keyes Lexus responded

Hi Ronnie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2025

I had a pleasent time to purchase my wife’s car , salesman Moises Bazan was very helpul and open to any questions or concern regarding the purchase process It was a bit long but worth it Will highly More

by osalamanca1011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Bazan
Jun 17, 2025 -

Keyes Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2025

I had a really good experience this time! My salesman Salih, sales manager Armen, John, and Moises, and Finance manager Nick, all of them helped me out with their true heart and made my purch More

by King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salih, John, Moises from Sales dept., Nick from Finance dept., Arman Chivichyan
Jun 13, 2025 -

Keyes Lexus responded

Hi, thank you for taking the time to leave a review for us at Keyes Lexus. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 08, 2025

Bill did an excellent job of taking care of me and delivering my car when promised More

by williegla40
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
Jun 11, 2025 -

Keyes Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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