
Keyes Lexus
Van Nuys, CA
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1,713 Reviews of Keyes Lexus
Excellent Service All Around Danecia is excellent - great personality and remembers her customers. She is knowledgeable and courteous. Because of the cold weather and Danecia's re Danecia is excellent - great personality and remembers her customers. She is knowledgeable and courteous. Because of the cold weather and Danecia's responsiveness to a previous customer, Ali (or Ari) began my check-in process for Danecia, which was very considerate. I like Danecia very much. And we love the waiting room and kitchen. Thanks for a great service experience. The technicians are very excellent also. More
Oil change Went in for a routine oil change. Super easy. Quick and painless. Friendly. Also took advantage of their Lyft program which made getting back to work Went in for a routine oil change. Super easy. Quick and painless. Friendly. Also took advantage of their Lyft program which made getting back to work a breeze. More
100,000 mile service I have nothing but good things to say about my service consultant Mike Nazari. I feel I get personal attention, consistency from service to service, I have nothing but good things to say about my service consultant Mike Nazari. I feel I get personal attention, consistency from service to service, and follow-up recommendations on how to keep my car in top shape. More
Service of NX 200T This was my 2nd time bringing my leased NX 200T in for service. Easy and fast service, would highly recommend! The loaner car made it so much easier t This was my 2nd time bringing my leased NX 200T in for service. Easy and fast service, would highly recommend! The loaner car made it so much easier to drop my car and get to work on time. More
A safety recall issue It was really pleasant the help and service all the personnel in there > I really recommended to all . Thanks for the fastest service and the hot choc It was really pleasant the help and service all the personnel in there > I really recommended to all . Thanks for the fastest service and the hot chocolate ! More
Bill was great An oil change special brought me in, but I’ll be back because of Bill Horvat. Nice guy, explained things well, made me feel very comfortable. An oil change special brought me in, but I’ll be back because of Bill Horvat. Nice guy, explained things well, made me feel very comfortable. More
Allan Pliss & Staff are the best! Allan Pliss & his staff are courteous, knowledgeable & highly skilled! My 3 Lexus family is very happy with them & Keyes Lexus!! I will continue to do Allan Pliss & his staff are courteous, knowledgeable & highly skilled! My 3 Lexus family is very happy with them & Keyes Lexus!! I will continue to do business here & recommend others. More
Service Excellent with fast service, and a clean car. The lounge was comfortable and inviting with coffee and goodies to eat. I would highly recommend this d Excellent with fast service, and a clean car. The lounge was comfortable and inviting with coffee and goodies to eat. I would highly recommend this dealership for service. My service man Ali was curious, knowledgeable, and caring. More
50,000 maintenace service Michael, my service rep. is an outstanding employee. Michael is very professional and knowledgeable Michael discusses all my options prior to my maki Michael, my service rep. is an outstanding employee. Michael is very professional and knowledgeable Michael discusses all my options prior to my making a decision to service my Lexus. More
Detail oriented and very helpful I appreciate how detail oriented Michael is, and how they were able to communicate the issues in a direct, clear, and efficient way. Thanks so much f I appreciate how detail oriented Michael is, and how they were able to communicate the issues in a direct, clear, and efficient way. Thanks so much for your help. I'll definitely be back again in 6 months! More