
Keyes Lexus
Van Nuys, CA
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1,715 Reviews of Keyes Lexus
The representative was very professional Everything was timely done. the service to be performed was explained to me, and after the service I was informed of the findings and about future se Everything was timely done. the service to be performed was explained to me, and after the service I was informed of the findings and about future services. More
Always a great experience Your people are all the best. I always enjoy bringing my car in for servicing--love the coffee/cookies, etc., and also the speedy work. Your people are all the best. I always enjoy bringing my car in for servicing--love the coffee/cookies, etc., and also the speedy work. More
Michael Oetzol is the best! Totally trust him. Alan Pliss Wonderful manager. I am a consistent customer of this Keyes Lexus because of Alan and.Michael. Dealership is spotless and friendly and welc Alan Pliss Wonderful manager. I am a consistent customer of this Keyes Lexus because of Alan and.Michael. Dealership is spotless and friendly and welcoming. More
Easy and Great Experience! the best service from the beginning, the best deal in no time with the car i wanted, Pedro did his best and Dominique made the financial part so easy, the best service from the beginning, the best deal in no time with the car i wanted, Pedro did his best and Dominique made the financial part so easy, thank you guys! More
excellent customer service - Stephanie excellent!!! She is extremely knowledgeable about my car and issues, very helpful! Takes care of business, I am very pleased. Will continue to visit Stephanie! She is extremely knowledgeable about my car and issues, very helpful! Takes care of business, I am very pleased. Will continue to visit Stephanie! Thank you More
Fun, polite, no haggling It was a good experience. Gave me what I wanted without any pressure and we polite and fun. Fast and no nonsense. Pleasant. This report is more annoyi It was a good experience. Gave me what I wanted without any pressure and we polite and fun. Fast and no nonsense. Pleasant. This report is more annoying than buying the car!!!! More
Maintenance Service 10-9-17 The service consultant was extremely thorough. She went above and beyond what I expected. She checked the service maintenance history and was very h The service consultant was extremely thorough. She went above and beyond what I expected. She checked the service maintenance history and was very helpful. When she made a visual inspection she noticed that 2 tires were missing the plugs which were installed. She showed me how to use the display button properly, as I thought something was wrong, which was not. She even discussed my front bumper damage with a local repair person and got me a quote to repair. This saved me time. I highly appreciate the extra steps she took to make sure my vehicle was in good shape. She is very diligent in making sure all her customers are updated and taken care of at the expense of taking a proper lunch hour. I made sure I mentioned her excellent service to the on-site Service Manager. I hope her good work is acknowledged. Thank you. More
New Auto purchase Keyes Lexus provided an excellent purchase experience. No stress - we enjoyed the experience and the sales staff and finance department were very prof Keyes Lexus provided an excellent purchase experience. No stress - we enjoyed the experience and the sales staff and finance department were very professional. We will recommend Keyes Lexus! More
From Maryland state It was my first experience to buy car in a distance even I buy cars everyday . Spotless and gorgeous Lexus as explained . Very good experience . Sam d It was my first experience to buy car in a distance even I buy cars everyday . Spotless and gorgeous Lexus as explained . Very good experience . Sam did a lot to finish this deal . More
Dealer called to remind me of 5,000 check-up. I loved the way the my service man sat down with me and explained what I received the last time I brought my car in and what was needed for this servi I loved the way the my service man sat down with me and explained what I received the last time I brought my car in and what was needed for this service. More