Keyes Lexus
Van Nuys, CA
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1,741 Reviews of Keyes Lexus
Service My service was easy to schedule. The continental style eats and drinks in your waiting room were excellent. My serviced vehicle was returned washed an My service was easy to schedule. The continental style eats and drinks in your waiting room were excellent. My serviced vehicle was returned washed and with a complimentary bottle of water. More
Top Notch Keyes Representative Mike is personable....engaging...and, most importantly, really respectful of my time. The little extra touches...like....car wash...and the car renta Mike is personable....engaging...and, most importantly, really respectful of my time. The little extra touches...like....car wash...and the car rental when I was in a crunch make a big difference. I'm new to the Lexus family. Mike is a great representative of your great service department at Keyes. Thanks so much! More
Friendly and efficient service. I had a very positive experience at this dealership. Everyone was very professional and made me feel comfortable. I was impressed by how fast my trans I had a very positive experience at this dealership. Everyone was very professional and made me feel comfortable. I was impressed by how fast my transaction was handled, from test drive to contact signing. Jorge, the salesman who helped me was very informative and understood my needs and made sure my needs were met. More
Quick and efficient service Ive taken my car here twice and both times had Bill handle my service. He’s friendly and provides great customer service! Even my dad likes him and th Ive taken my car here twice and both times had Bill handle my service. He’s friendly and provides great customer service! Even my dad likes him and that’s saying a lot because my dad literally doesn’t like anyone. He always handles my car issues in a timely manner. More
Oil change Very friendly and curteous people. Waiting room was clean but sweets and cookies needed to be refilled. Also for hot drinks I suggest to include regul Very friendly and curteous people. Waiting room was clean but sweets and cookies needed to be refilled. Also for hot drinks I suggest to include regular black tea as well. More
Great Experience The staff was friendly, helpful and professional. The sales manager worked really hard to meet my demands. I was given sufficient time to learn sev The staff was friendly, helpful and professional. The sales manager worked really hard to meet my demands. I was given sufficient time to learn several features. Overall, it was a great experience with all involved parties, of this sale. More
Quick and wonderful service! I came in to get routine maintenance work done on my lease. The service consultant that I was working with, Arshak, was very easy to work with and he I came in to get routine maintenance work done on my lease. The service consultant that I was working with, Arshak, was very easy to work with and he answered all of my questions regarding this service and future services. Everything was quick and easy. I loved that I was able to get some of my grading done without worrying about if my car is done or not. Arshak came and updated me every so often and came and got me when everything was done. Thanks Keyes Lexus! More
Awesome Keyes maintence is always on the money. Ali was very good to work with. No problems whatsoever. I will definitely return to Keyes for service needs Keyes maintence is always on the money. Ali was very good to work with. No problems whatsoever. I will definitely return to Keyes for service needs. More
My service advisor Michael Oetzell has been my service advisor for many years. He is the best. Always taking the time to listen, & take care of my concerns. Michael Oetzell has been my service advisor for many years. He is the best. Always taking the time to listen, & take care of my concerns. More
excellent service Just the right amount of time, very accommodating. the people on the job are very friendly and efficient. Experience been great for the past.years I Just the right amount of time, very accommodating. the people on the job are very friendly and efficient. Experience been great for the past.years I have been coming for service. More



