Keyes Lexus

Service I have 60 $. In the front driver side door Birthday t I couldn't find when I got the vehicle The services are excellent very satisfied I have 60 $. In the front driver side door Birthday t I couldn't find when I got the vehicle The services are excellent very satisfied More

Maintenance service This is the second time Danecia helped me with the maintenance services. She is very pleasant to work with and i feel very comfortable with her reco This is the second time Danecia helped me with the maintenance services. She is very pleasant to work with and i feel very comfortable with her recommendations on services needed for my car. More

Excllent service from Bill Horvat, but service price is high Bill provides outstanding service and takes care of us, but overall the cost of service is extremely high. Allan Pliss is also an excellent service ma Bill provides outstanding service and takes care of us, but overall the cost of service is extremely high. Allan Pliss is also an excellent service manager. However, I will consider not using the Lexus dealer service when my warranty is up, or sooner, as they are so overpriced. More

Very Helpful! The service center is clean and quite. The service rep is very helpful. He did way beyond for my car. And it was very fast as well! The service center is clean and quite. The service rep is very helpful. He did way beyond for my car. And it was very fast as well! More

my experience with Keyes Lexus service Michael Oetzell, my very long time service consultant is always very helpful, knowledgeable, and gets me out quickly. Always pleasant to see him Michael Oetzell, my very long time service consultant is always very helpful, knowledgeable, and gets me out quickly. Always pleasant to see him My only complaint this time is not with the service, but with the waiting room (I usually wait for my vehicle to be serviced and enjoy the reading materials and the food). It seems like budget considerations have been imposed on the waiting area - instead of a variety of newspapers, there is only USA Today. There used to be several kinds of fruit, and now only extremely small apples.And the Quality of cookies has gone way downhill. May have to start requesting a loaner instead of waiting. More

Great service Ali Alrubaie checked me in on time. Waiting room is clean, comfortable and well stocked with refreshments. Vey happy with the experience.i will defini Ali Alrubaie checked me in on time. Waiting room is clean, comfortable and well stocked with refreshments. Vey happy with the experience.i will definitely return. More

Fast & Friendly Just went in for my regular maintenance with no appointment but they got me in real fast no problem, work done in a few hours. Just went in for my regular maintenance with no appointment but they got me in real fast no problem, work done in a few hours. More

great service is always. I wouldn't trust anybody else with my cars, Both of my Lexus, except Allan Pliss and Anthony Pastoral. Always a pleasure. If they were to leave Key I wouldn't trust anybody else with my cars, Both of my Lexus, except Allan Pliss and Anthony Pastoral. Always a pleasure. If they were to leave Keyes Lexus of Van Nuys, I might have to go elsewhere. More

Michael was great! Michael Pacelli was very helpful and professional. This is our fourth Lexus RX from Keyes Lexus (and we have several Lexus dealers who are closer to Michael Pacelli was very helpful and professional. This is our fourth Lexus RX from Keyes Lexus (and we have several Lexus dealers who are closer to us) and we continue to be impressed. More

The best I was looking for a car for my daughter and I spoke to Sam over the phone first and I am so happy that he was our sales person excellent customer serv I was looking for a car for my daughter and I spoke to Sam over the phone first and I am so happy that he was our sales person excellent customer service , courteous, prompt , quick , very helpful and our experience was very very easy . Sam Jones found the color we were looking for and delivered it to Van Nays dealership. Michael in finance was also very helpful and friendly and knowledgeable , they both made this experience enjoyable and I really like to buy from them when we need another car for our family and will recommend it to all our friends too. Thank you both for excellent job. I have filled this form on my I phone but was not sure if it was submiitted ,.so I am redoing just in case if not submitted. More