Keyes Lexus
Van Nuys, CA
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1,671 Reviews of Keyes Lexus
Great Experience Keyes Lexus of Van Nuys was very helpful and easy to work with. I made numerous visits to the dealership, but never once felt like I was being pressu Keyes Lexus of Van Nuys was very helpful and easy to work with. I made numerous visits to the dealership, but never once felt like I was being pressured into a selection or decision. They were very informative, and provided useful information during test drives. When I requested competitive proposals from numerous dealers, they were one of the two lowest price quotes, and when it turned out they didn't have the exact vehicle I requested, they proposed a similar vehicle at a very reasonable price. The purchase and pick-up of the car went very smoothly. The only minor irritation was that, when I chose to take the alternate vehicle, the dealership chose not to include a few minor accessories which had been part of the original quote, contending that their price for the selected car was so low, they couldn't add any more items. I understood in principle, but found it somewhat amusing that they refused to provide roughly $250 worth of minor accessories when I'd just purchased a car for $48,000! I was most appreciative of the assistance from Georgio Armani, Luis Nunez, and Mayra Contreras, all of whom were very friendly and helpful. More
Great staffs, and very courteous We came in and would like to test drive the Lexus GX460, not expecting to purchase; however, the staffs (Emad and Kerim) there are so courteous and wi We came in and would like to test drive the Lexus GX460, not expecting to purchase; however, the staffs (Emad and Kerim) there are so courteous and willing to help us, so we end up to buy the Lexus. We are very thankful to their courteous. More
Excelent customer services skills and product expertise Natasha demonstrated excessive knowledge of the product, went an extra mile to make sure I learned all I needed to know about the car. Great personali Natasha demonstrated excessive knowledge of the product, went an extra mile to make sure I learned all I needed to know about the car. Great personality and pleasant, not pushy sales style. Nate More
Great experience and a great price Buying with Jeff was a great experience. It felt like I was working with a friend the entire time. He was able to get me a great price and the perfect Buying with Jeff was a great experience. It felt like I was working with a friend the entire time. He was able to get me a great price and the perfect vehicle. He even helped keep my wife happy when she got impatient with me. Salespeople like him make car buying a pleasure and i would absolutely recommend him and this dealership. This is the second vehicle that I have leased with him. More
Great experience, excellent car, very happy with the deal Very friendly and professional employees, stayed in touch thruout the deal and negotiation, willing to work with you to close the deal. overall ver Very friendly and professional employees, stayed in touch thruout the deal and negotiation, willing to work with you to close the deal. overall very happy with their services and the deal. More
Great experience My car buying experience was great at Keyes Lexus! Feri Asgari assisted me with the purchase and she was very friendly. I would recommend going to Key My car buying experience was great at Keyes Lexus! Feri Asgari assisted me with the purchase and she was very friendly. I would recommend going to Keyes Lexus! More
Best car buying experience My experience was beyond expectations. Kalen my sales manager and Jennifer product specialist were wonderful. They both were very friendly and patient My experience was beyond expectations. Kalen my sales manager and Jennifer product specialist were wonderful. They both were very friendly and patient. Thank you for all your help More
Best Experience at Keyes Lexus! Jeffrey Palayan was the best!! He assisted me with getting my 2015 RX 350! The staff and entire Lexus team were super friendly. I would recommend goin Jeffrey Palayan was the best!! He assisted me with getting my 2015 RX 350! The staff and entire Lexus team were super friendly. I would recommend going to Keyes Lexus !! Jeffrey was a rock star!!!!!! Will recommend people to him! More
Great experience I went in and found the car I had been thinking about. The Karim's were very friendly and they helped me get the best price. I am def going back to I went in and found the car I had been thinking about. The Karim's were very friendly and they helped me get the best price. I am def going back to Keyes Lexus! More
A Great Day To Buy A Car Our experience was fantastic. It started the second we walked on to the lot. Steve Wolpa was our sales person. He was friendly and make it very clear Our experience was fantastic. It started the second we walked on to the lot. Steve Wolpa was our sales person. He was friendly and make it very clear that he would give us the best deal that Lexus had to offer and he did. After deciding to make the purchase, we were handed over to Shaw Namini. He is a real five star asset to this company. He helped us select the car and then taught us how to use all the technology in the car. He was courteous at all times, professional and made our experience at the dealership a wonderful one. He followed up and made sure we were comfortable driving the car. Between Steve and Shaw, I know we will be customers at this dealership for years to come. More