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Keyes Lexus

Van Nuys, CA

4.6
1,649 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,649 Reviews of Keyes Lexus

March 30, 2023

I have leased four RX350s from this dealership and take them to service thereat always. I review carefully the recommendations, some a bit precautious and understand they are there to sell. I would appre More

by sfchacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
March 27, 2023

Good sevice always on time very accomodating with your needs and very help ful with your questions or concern More

by bernie
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
March 27, 2023

They are good. Bill is the one taking care of my car. He always see to it that everything is done and I have a loaner or an Uber. Appreciate all they do. Thank you! More

by ems_pd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
March 21, 2023

Bill Horvath is the best. He diagnosed the main problem before I was entirely out of the car. He stayed a few minutes later than necessary in ordre to accommodate me and my More

by steve
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
March 20, 2023

Bill Horvant always goes the extra mile! I purchased a Lexus Platinum Extended warranty and they stand by their warranty! Almost everything that broke has been covered and they alway give me More

by 2014 LX570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
March 19, 2023

You are really good at focucing on what your costomers need and require. You have a real instinct to understand your costomers. Great job!!! Sam Najarian excel at serving his customers. Keep it up! More

by Vacheh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Najarian
March 10, 2023

Excellent service rep, solid repair work, and on time pickup time estimates. Lexus makes a great car. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Alrubaie
March 05, 2023

Errol Tuttle is the best service representative. He did a great job of keeping me informed and helping me out. The work was done quickly once insurance okayed the fix. Very happy. More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errol Tuttle. 5 stars
March 02, 2023

Jazmin was amazing! I will definitely be back. Thanks so much. Conviently located, with a lot of different resources. Expert staff. More

by lexus4sure
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jazmin
March 01, 2023

ERROL TUTTLE was a pleasure to work with. He was courteous, thorough, and communicated very well. I look forward to having Errol as my Lexus service advisor! More

by Sy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERROL TUTTLE
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