Back

Keyes Lexus

Van Nuys, CA

4.6
1,659 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

1,659 Reviews of Keyes Lexus

January 31, 2023

Service representatives and service on my vehicle were great. Car wash absolutely terrible. I wished they would never wash my car halfway. I had to talk my car to a car wash place. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
January 29, 2023

Bill is great, friendly, and efficient. I am in/out. They loan me a vehicle if needed to continue my busy schedule. Their cafe is top notch. More

by Daisy C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
January 25, 2023

Great service representative Bill Horvat. Have worked with him the last 15 plus years. Great personality and knowledge about my Lexus. More

by ronopera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
January 24, 2023

Anthony at the service department is very professional, cordial, informative and very pleasant which made the experience very pleasant. More

by Ayala
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
January 22, 2023

Super experience truly went out of their way for me. The dealership is beautiful 5 stars plus. Thank you Michael More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Michael
January 21, 2023

If I can give zero rating, I will. The finance department sucks. Making customer signed finance agreement even you are paying in full. Make us wait for always an hour and end up not l More

by Sylvia Tiu
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MIchael Iriana
January 19, 2023

My experience with Keys Lexus has always been good. Bill my service representative know his stuff and I like working with him only. The porters that work there helped me with something I was not sure More

by Red Machine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
January 19, 2023

They are all so helpful there! Especially Danecia was amazing, she really exceeded more than above and beyond for me and I could tell she does that for all her customers. That’s ha More

by jsally3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
January 16, 2023

Very helpful and tried their best on getting on us a deal going!!! Thank Ben and manager More

by Navarro.juan33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben leo
January 11, 2023

Great service and customer relations! Andre Aguirre, most helpful and understanding. Honesty like I have never experienced before at another agency! The waiting room accommodations, lovel More

by merryl.alpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Aguirre
...
21
...