
Keyes Lexus
Van Nuys, CA
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1,715 Reviews of Keyes Lexus
Because the car we wanted was only in Van Nuys, we made arrangements from the Sacramento area to pick up the car in Van Nuys. Working with Allen over the phone and in-person was as easy and seamless an exp arrangements from the Sacramento area to pick up the car in Van Nuys. Working with Allen over the phone and in-person was as easy and seamless an experience as I've ever had buying a car.He was personable and willingly helpful. The closong with Jeffrey was likewise very smooth. Yopu guys were great. More
Used to be excellent with my first purchase about 13 years ago. Not this time. Buying a used lexus does not mean less care. Doubt if this car was ever prepped for sale and the refusal to provide an insp years ago. Not this time. Buying a used lexus does not mean less care. Doubt if this car was ever prepped for sale and the refusal to provide an inspection report makes me very wary. Sales manager Armen wants a dollar extra for anything that is requested to make the transaction appealing. The car is going back on Monday for scratches and other issues to be attended to. My plan is to wait for him to finish what he has to do before I contact Lexus. More
Amazing customer service from Bill . He took care of all my car repairs and so much more. I highly recommend taking your car here for any repairs . I appreciate Bill for keeping me infor He took care of all my car repairs and so much more. I highly recommend taking your car here for any repairs . I appreciate Bill for keeping me inform on everything that my car needed plus offered me a rental . More
Errol Tuttle is a first class gentleman. After taking my car to another Lexus dealership, I came to Lexus Van Nuys because of an available repair under warranty. Errol was honest and strai After taking my car to another Lexus dealership, I came to Lexus Van Nuys because of an available repair under warranty. Errol was honest and straightforward in his assessment of my 12-year old car's actual needs. The repairs were done timely and accurately. Count me a raving fan. More
Bill Horvat's a SUPERB Service Advisor and is truly a xxxxxxpro! He's kind, helpful, authentic and one of the reasons I patronize Keyes Lexus. On a scale of 1 - 10, I give Bill and 11! Bill is always xxxxxxpro! He's kind, helpful, authentic and one of the reasons I patronize Keyes Lexus. On a scale of 1 - 10, I give Bill and 11! Bill is always fair when it comes to competitive pricing, knowing that we have many choices as to where we can take our Lexus automobiles for service. I go out of my way to visit Keyes Lexus, because Bill goes out of his way, to ensure his customers' expectations are surpassed! More
Very impressive facility and staff. The buying experience was the best I have ever had and I was given a good trade in value. I live inSan Francisco, but would return to this dealership The buying experience was the best I have ever had and I was given a good trade in value. I live inSan Francisco, but would return to this dealership for my next purchase. More