Keyes Lexus

Service was prompt and friendly. Anthony went above and beyond. Car was ready before scheduled time and courtesy vehicle was available even thought I didn't reserve it before hand. beyond. Car was ready before scheduled time and courtesy vehicle was available even thought I didn't reserve it before hand. More

Danecia is a fantastic service advisor. Work was correctly and on time ! With the exception of not getting my car cleaned, it was an excellent experience ! correctly and on time ! With the exception of not getting my car cleaned, it was an excellent experience ! More

Fantastic Fast Service Professional and great. I had to send my son as I could not drive and Anthony took care of him perfectly. Thanks to all. Steve Professional and great. I had to send my son as I could not drive and Anthony took care of him perfectly. Thanks to all. Steve More

Always Great Service from Mike Mike is always friendly, helpful, and gets my car serviced well and is done when promised. The COVID situation on top of recalls has put abundant stre Mike is always friendly, helpful, and gets my car serviced well and is done when promised. The COVID situation on top of recalls has put abundant stress on the service department. The service area has risen to the challenge. As I senior, I appreciate the COVID restrictions are in place and the professionalisms being displayed. I feel Mike has always done his best for me. More

always great service and professionalism.my rep ALI is great they are really responsible about the virus. the place is imaculate and everyone i am involved with goes above and beyond their duties. Great dealer they are really responsible about the virus. the place is imaculate and everyone i am involved with goes above and beyond their duties. Great dealership. I have been going there since 1993 and don't have one complaint. I started out with Allan as my rep who later became manager and he is a class guy. More

Best Customer Service Danecia went above and beyond to help me by going to her Manager with the problem that I had. All worked out wonderful for me. Danecia was so profess Danecia went above and beyond to help me by going to her Manager with the problem that I had. All worked out wonderful for me. Danecia was so professional! Omar helped me and ordered the part before my appointment. Teamwork! More

Professional, Timely and Courtious We received a RECALL notice for the car. Called the dealership and was able to get an appointment within 24 hours. Deliver the car to the dealership, We received a RECALL notice for the car. Called the dealership and was able to get an appointment within 24 hours. Deliver the car to the dealership, received a loaner car for the day and was able to manage the day. Received a phone call when the service was complete. Returned to the dealership, received the car back and continued the day. I was impressed by the speed in which the recalled items was fixed. More

Lexus Service My 1st service at this dealership was hassle free. Easy to check in, check out and to get loan vehicle. Danecia was friendly and provided timely updat My 1st service at this dealership was hassle free. Easy to check in, check out and to get loan vehicle. Danecia was friendly and provided timely updates and made sure the additional work identified was done in the same day. More

Always well taken care of! Bill Horvat is the best service advisor ever! His knowledge and calm, almost pastoral demeanor are always reassuring. . . . almost feel like you want Bill Horvat is the best service advisor ever! His knowledge and calm, almost pastoral demeanor are always reassuring. . . . almost feel like you want to go back if you have any other problems in life and have him pat you on the back to say "There, there. . . everything is gonna be alright." No matter what issue I have with my car (and there are very few) he'll take care of it. . . no worries. Thanks Reverend Bill! More

Great visit, as usual Arrived for scheduled oil change appointment with Bill Horvat and paperwork was pretty quickly processed. I found a seat in the customer lounge as I Arrived for scheduled oil change appointment with Bill Horvat and paperwork was pretty quickly processed. I found a seat in the customer lounge as I had elected to wait for the car at the dealership.. On such a hot day it was nice to have such a cool and comfortable place to wait. . Some time later the car was ready to go and checkout was swift and easy at the front desk. Bill is always a delight to work with and visiting the dealership is enjoyable, not a chore. Thanks Keyes! More