
Keyes Lexus
Van Nuys, CA
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1,712 Reviews of Keyes Lexus
Worst Car Salesman Worst experience dealing with a lying salesman, after taking the car as downpayment and you've realized you've been ripped off-wanting to change the c Worst experience dealing with a lying salesman, after taking the car as downpayment and you've realized you've been ripped off-wanting to change the contract or return,declined. There was no explaining of the Cool-Off deal, of course they would like to make a buck. No dignity for this salesman at ALL! More
great service as always Keyes Lexus never disappoints at the Service area. Friendly, efficient and professional. Jasmine takes good care of me and the team takes great care Keyes Lexus never disappoints at the Service area. Friendly, efficient and professional. Jasmine takes good care of me and the team takes great care of the cars. This is a big plus. More
My family and I have been going to this dealership for years. We are always happy with the customer service from Keyes Lexus. Ruman in Sales is always extremely helpful! Danecia in service is great too! W years. We are always happy with the customer service from Keyes Lexus. Ruman in Sales is always extremely helpful! Danecia in service is great too! We also enjoy working with Michael in finance. More
Service Visit Great service from start to finish! Justin was very helpful and took care of all of my concerns. I will definitely be back for my next visit! Great service from start to finish! Justin was very helpful and took care of all of my concerns. I will definitely be back for my next visit! More
service dept I highly recommend Ali Alrubaie in the service department. Extremely professional and outstanding customer service. I always ask for him only for my I highly recommend Ali Alrubaie in the service department. Extremely professional and outstanding customer service. I always ask for him only for my service needs. More
my service appointment I had a substitute rep as mine did not arrive. I learned that my check up was a long one - something I did NOT know before hand so the timing was bad I had a substitute rep as mine did not arrive. I learned that my check up was a long one - something I did NOT know before hand so the timing was bad. Ali agreed to put two men on my car;I was out in time. I appreciate his flexibility. Next time you call a customer to come in it is helpful to let them know how much needs to be done so the time of the appointment can take this into account. More
Outstanding service as usual. Mike Nazari is the best service writer you have (my opinion) which is why I always ask for him. Keep up the excellent job. 👍 service writer you have (my opinion) which is why I always ask for him. Keep up the excellent job. 👍 More
Be aware of this dealership! Got a car a week ago.First they will give you worst possible dear! Second, make sure you check the trunk and glove box they will wipe out whatever in Got a car a week ago.First they will give you worst possible dear! Second, make sure you check the trunk and glove box they will wipe out whatever in it! Such a cover for key's and net in the trunk! Stay away from this "business"! More
Always a pleasant visit to the Lexus dealer. Received excellent service and people are friendly and helpful. Receive my car back washed and looking like a brand new car! Have to say cookies are great, to excellent service and people are friendly and helpful. Receive my car back washed and looking like a brand new car! Have to say cookies are great, too. More
Great sales woman. Everyone was very polite and asked if I was ok or needed anything. I will do business their again some day. The lounge was a bonus. I was ok or needed anything. I will do business their again some day. The lounge was a bonus. More