
Keyes Lexus
Van Nuys, CA
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1,715 Reviews of Keyes Lexus
Service experience First time to meet Ali. He is very easy to talk too. He took care of me. He recommended things to be done and the importance of it but did not really First time to meet Ali. He is very easy to talk too. He took care of me. He recommended things to be done and the importance of it but did not really insist which is good for me. More
5,000 mile service Anthony took care of my service process in a polite and professional way. it was easy to make the appointment, The service was completed on time Anthony took care of my service process in a polite and professional way. it was easy to make the appointment, The service was completed on time More
45K mile service Took my 2016 RX350 in for its 45K service. As always, Bill Horvat took great care of me and my car, got me into a loaner quickly, then followed up wit Took my 2016 RX350 in for its 45K service. As always, Bill Horvat took great care of me and my car, got me into a loaner quickly, then followed up with phone call update on the work. More
oil change and tires Anthony took care of me and it was a smooth process. With my tires they did a price match and even made sure I got the best quality tires. Thank you Anthony took care of me and it was a smooth process. With my tires they did a price match and even made sure I got the best quality tires. Thank you. Everyone took care of me and even answered my questions when I needed something. Also the two people I worked with when getting loaner also were very friendly and helpful. More
Great service! Whenever I bring my car in for service at Keyes Lexus I'm left with a smile on my face. Everyone is kind, helpful and professional and the work is don Whenever I bring my car in for service at Keyes Lexus I'm left with a smile on my face. Everyone is kind, helpful and professional and the work is done efficiently and properly. I truly appreciate the ease of bringing my vehicle to Keyes Lexus for service - from booking and dropping the car off to renting the loaner and picking the car up - everything is smoooooth. More
Excellent Service From the appointment process to the the service received, Keyes Lexus never disappoints, always delivers the quality of service expected of lexus deal From the appointment process to the the service received, Keyes Lexus never disappoints, always delivers the quality of service expected of lexus dealerships. Great experience More
Great customer service Great customer service and a good experience. I would recommend my friends and family to your dealership for either purchase or service of vehicle. Great customer service and a good experience. I would recommend my friends and family to your dealership for either purchase or service of vehicle. Thanks More
Efficient. Fair price. Got there early and Alan, the service manager took the car in early so I could get to my office. Using Lyft is a big improvement instead of the shuttl Got there early and Alan, the service manager took the car in early so I could get to my office. Using Lyft is a big improvement instead of the shuttle. Very helpful staff in general. More
Great experience Hi has the most wonderful experience at Keyes Lexus. From start to finish Chris Ward did an excellent job with getting me into a new Lexus after my RX Hi has the most wonderful experience at Keyes Lexus. From start to finish Chris Ward did an excellent job with getting me into a new Lexus after my RX was totaled. The finance manager H who also assisted made us feel very comfortable. I will continue to be a Lexus customer for life. More
Great service and friendly staff Every time I have my car serviced here I have at least one great conversation with a staff member, usually Danecia. That said, this past Saturday I h Every time I have my car serviced here I have at least one great conversation with a staff member, usually Danecia. That said, this past Saturday I had great conversations with Danecia and two other staff members who happened to be walking by. They are always kind, intelligent professionals who I can't say enough good things about. They really do treat you like family or at least a Facebook friend :) More