Keyes Lexus
Van Nuys, CA
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1,661 Reviews of Keyes Lexus
Great service and communication! Anthony was wonderful! He completed the check-in process quickly and his follow-up was terrific. Additional services were needed which he communicate Anthony was wonderful! He completed the check-in process quickly and his follow-up was terrific. Additional services were needed which he communicated to me and the work was completed timely. More
tires the work was performed timely with the assistance of bill horvat and alan pliss the two gentlemen make things happen and always make sure done corr the work was performed timely with the assistance of bill horvat and alan pliss the two gentlemen make things happen and always make sure done correctly More
Service Experience Mr. Alan Pliss is an excellent Manager. He is always there for his customers and spend his valuable time to help solve customers' car issues. Mr. Mr. Alan Pliss is an excellent Manager. He is always there for his customers and spend his valuable time to help solve customers' car issues. Mr. Pastoral is a very good service advisor and explains well what kinds of services he is recommending to maintain my car. Mr. Bill Horvat is also a good service advisor who takes care of my car during Mr. Pastoral's off day More
Professional, top notch team and service Everyone that I encountered went above and beyond to make me feel welcome and assured that my car was getting the utmost care and attention. Anthony Everyone that I encountered went above and beyond to make me feel welcome and assured that my car was getting the utmost care and attention. Anthony Pastoral provides consummate service and is extremely personable. Always a pleasure working with him and the entire Keyes Lexus staff. More
Lexus Dealership is one-of-a-kind From the beginning, the on-line communication with Q Askari regarding the purchase of the used 2016 Lexus ES350 was straight forward. We live in the From the beginning, the on-line communication with Q Askari regarding the purchase of the used 2016 Lexus ES350 was straight forward. We live in the San Francisco Bay Area and traveled to L.A. to purchase this car. Unbelievable experience and we will continue to do business with Keyes in the future. The facility is one-of-a-kind! More
Great service All of the service department was on top of it. Calling to make sure everything went well. Making sure i will be making it to my appointment, and serv All of the service department was on top of it. Calling to make sure everything went well. Making sure i will be making it to my appointment, and service advisor Arshak Kirakosyan did a great job explaining and getting my service done as needed. Thank you More
Great experience Great and quick... very pleasant experience. Would definitely recommend both the dealership, the sales department and Anthony for buying and servicin Great and quick... very pleasant experience. Would definitely recommend both the dealership, the sales department and Anthony for buying and servicing your Lexus. Totally honest and never any pressure. More
Easy appointment, drop off and pick up It is easy to make and appointment on line. People are there when you drop it off and the pick up is quick. If I were to hang around they have nice tr It is easy to make and appointment on line. People are there when you drop it off and the pick up is quick. If I were to hang around they have nice treats. And the car was washed when I picked it up. More
Trade in my lease I keep coming to this dealership because of their excellent customer service. Pedro was patient and helped us through till the end. He’s very kind and I keep coming to this dealership because of their excellent customer service. Pedro was patient and helped us through till the end. He’s very kind and I trust that he did the best that he could of done for us. More
Great service Anthony Pastortal is my service rep and always gives me a great level of service---The price and length of stay is always very reasonable Anthony Pastortal is my service rep and always gives me a great level of service---The price and length of stay is always very reasonable More