Keyes Lexus

Good Service Accomplishments what I needed to get done - good customer service - had a flat that needed to be replaced with a new tire and ended up buying car sinc Accomplishments what I needed to get done - good customer service - had a flat that needed to be replaced with a new tire and ended up buying car since my lease was ending the middle of January More

Treat you like family! I came in a few days before Christmas and had an appointment set with Myra. Myra could not have been smarter, more helpful or kind. She let me and m I came in a few days before Christmas and had an appointment set with Myra. Myra could not have been smarter, more helpful or kind. She let me and my kids get BBQ from their company holiday party while we waited and even let us sit in the car as an entire family for a bit. They really do treat you like family here and I cannot recommend them enough! More

High class service Anthony was very helpful in assisting in 10,000 miles scheduled serivice. The waiting area is welcoming with a lot of drinks and snack assortments. Anthony was very helpful in assisting in 10,000 miles scheduled serivice. The waiting area is welcoming with a lot of drinks and snack assortments. The car came out clean with a great updated report. More

A loyal customer. All the people I have had contact with at Keyes Lexus have been professional, thorough, helpful, honest, fair, and patient. That is why my wife and I All the people I have had contact with at Keyes Lexus have been professional, thorough, helpful, honest, fair, and patient. That is why my wife and I have returned to lease our 9th and 10th Lexus. More

Keyes Lexus of Van Nuys Mike is a great Service Adviser. He kept me up-to-date on my vehicle. I feel confident that my vehicle is well-maintained and running its best. I real Mike is a great Service Adviser. He kept me up-to-date on my vehicle. I feel confident that my vehicle is well-maintained and running its best. I really like the detailed report every time I bring my vehicle for routine maintenance. More

Excellent; Fast Service I was in and out in less than two hours. I did not get any run-arounds; I was not placed any pressure to purchase added features that I did not want. I was in and out in less than two hours. I did not get any run-arounds; I was not placed any pressure to purchase added features that I did not want. More

Still the best I've been buying cars and getting service at Keyes Lexus since 1991. The service has been continuously improving and is now untouched by any dealer I I've been buying cars and getting service at Keyes Lexus since 1991. The service has been continuously improving and is now untouched by any dealer I know of. Let's be more specific. The #1 thing that I appreciate is that when I pull up to the service area, immediately someone locks on to me and pays attention to me and guides me. The worst is when you pull in and everyone pretends to not see you. Not at Keyes Lexus. More

Positive experience Mr. Arshak delivered on all promises made for quoted prices prior start of services to my car and accommodate my shuttle request to and from the deale Mr. Arshak delivered on all promises made for quoted prices prior start of services to my car and accommodate my shuttle request to and from the dealership and house. Furthermore the dealership priced all parts purchased comparatively in comparison to other dealerships that I called prior. Finally I also wanted to thank Ed in the parts department who applied n additional discounts on parts for me! I will definitely bring my car back in the future based on competitive prices and helpful staff! More

Denecia is the best. Denecia is an excellent person to work with. She explains the process and keeps in contact with the service department and relays the progress to me. Denecia is an excellent person to work with. She explains the process and keeps in contact with the service department and relays the progress to me. More

Amazing Customer Service. I definitely had a great experience at this dealership. I interfaced directly with Mike Nazari and he was punctual and professional thoughout our int I definitely had a great experience at this dealership. I interfaced directly with Mike Nazari and he was punctual and professional thoughout our interaction. I have made it a point to schedule all future service appointments with him exclusively. More