Keyes Lexus

First visit Everyone was friendly and the service was done quickly and in the timeframe stated. The sales rep was also very friendly and didn't push. Everyone was friendly and the service was done quickly and in the timeframe stated. The sales rep was also very friendly and didn't push. More

Friendly, efficient service Service was good. Communication was excellent. Bill kept me updated on progress. I think the price was high, but not unusual for servicing a Lexus. Service was good. Communication was excellent. Bill kept me updated on progress. I think the price was high, but not unusual for servicing a Lexus. More

Service was excellent Allan looked into our problem and helped to rent a car for us while they analyzed the problem and came up with a solution. They were able to fix the Allan looked into our problem and helped to rent a car for us while they analyzed the problem and came up with a solution. They were able to fix the car eventually. More

Good experience Service was very good Service advisor polite and helpful especially with warranty covered replacement. The wait time was.avout an hour longer than es Service was very good Service advisor polite and helpful especially with warranty covered replacement. The wait time was.avout an hour longer than estimated. I would also like to see more choices for food while waiting. Also some employees.may have.been occupying restroom stalls longer than necessary. I would also like to receive notice of any service specials for my vehicle which is not happening now and I was told I would need to visit web site to find them. More

My Keyes Lexus Initial Experience. Hello, I was treated like royalty. Customer reception is well thought out and efficient. I especially liked discovering that my Advisor, Arshak Hello, I was treated like royalty. Customer reception is well thought out and efficient. I especially liked discovering that my Advisor, Arshak Kirakosyan, will remain so each time I bring my car in. The no hassle loaner car is a nice touch, too! So, so far so good. Robert Sweeney More

Scheduled service Mr. Pastoral is extremely personable and competent. I feel very comfortable with bring our vehicles to him for service. I recommend his service depar Mr. Pastoral is extremely personable and competent. I feel very comfortable with bring our vehicles to him for service. I recommend his service department to friends and family. More

Very helpful Very happy with my service. I was given a rental with no hassle. My car came back fixed with very friendly service. I’m happy with the service Very happy with my service. I was given a rental with no hassle. My car came back fixed with very friendly service. I’m happy with the service More

The professionals at Keyes were extremely responsive, knowledgeable and kind: from the representatives making appointments to service the vehicle; to Arshak ; to the representat were extremely responsive, knowledgeable and kind: from the representatives making appointments to service the vehicle; to Arshak ; to the representative from Enterprise.. More

Best Service Anywhere I live in WLA but travel to Van Nuys whenever my Lexus requires service because Keyes Lexus Van Nuys is the absolute best, and have done so for the 13 I live in WLA but travel to Van Nuys whenever my Lexus requires service because Keyes Lexus Van Nuys is the absolute best, and have done so for the 13 years I have had my Lexus. The car behaves like a young pup and rides as smoothly as a cougar thanks to the excellence of this service. More

Mike Nazari is awesome I always receive the best service from Mike. He is the best. Professional and a pleasure to work with. He treats every client as if they are a part of I always receive the best service from Mike. He is the best. Professional and a pleasure to work with. He treats every client as if they are a part of the family and is so warm and friendly. More