Keyes Lexus

Great service Checked in with ease. Picked up a loaner car. In and out with ease. Friendly staff. Picked up my car in the afternoon. They kept in touch during servi Checked in with ease. Picked up a loaner car. In and out with ease. Friendly staff. Picked up my car in the afternoon. They kept in touch during service to let me know what needed done. I highly recommend. More

Over Ten Years and Going Strong We have been bringing our '06 GS430 to Keyes for over 10 years. Other than a few different Service Tech's. at the very beginning, Anthony Pastoral, h We have been bringing our '06 GS430 to Keyes for over 10 years. Other than a few different Service Tech's. at the very beginning, Anthony Pastoral, has taken exceptionally good care of "Black Beauty", as my wife calls the car. She has been driving it since we traded in our 1998 GS-400 on this beautiful automobile, and we still love this car. Although, we purchased this vehicle from the same Lexus dealer we purchased our '98 Lexus from, and within the first 60 days our battery died for no apparent reason. I contacted the dealer, and spoke to a service tech, and was shocked by the response I received from this service tech. Right then and there, I said that's it, I'll never let them service this vehicle again. That's when I called the service department at Keyes Lexus, which handed me over to a service tech whose name has disappeared from my memory at present. After explaining my battery problem to him, he had the following words for me, " Give me your address and I'll have a service man bring a new battery to your home and get you started". Within an hour, the service man arrived and had me going in less than 15 minutes. I have been taking my car to them ever since and boy am I glad! Thanks Keyes! Rick and Kathleen Gilmore More

"Q" is phenomenal to work with. Very courteous, efficient and service driven. Kept us informed throughout the whole process. Q Explained all the features on my new to work with. Very courteous, efficient and service driven. Kept us informed throughout the whole process. Q Explained all the features on my new car. we just love it! Everyone at the dealership is friendly, professional and made us feel welcome. We would do business with Keyes in the future and highly recommend them. Love the snacks and drinks as well. More

friendly and nice service was done on reasonable time and nicely according to all standards.excellent job. on top of everything my car was washed.I can recommend ever service was done on reasonable time and nicely according to all standards.excellent job. on top of everything my car was washed.I can recommend everyone to this facility . More

Service Dept. is very professional and timely! Mike and the staff were awesome. Great service. Their knowledge about each vehicle is excellent. I have been taking our cars there for many years. Mike and the staff were awesome. Great service. Their knowledge about each vehicle is excellent. I have been taking our cars there for many years. More

Fixed on Time Checked in on time, and brakes fixed in a timely manner. I was going to wait, but they even offered to give me a loaner so I could go home and come b Checked in on time, and brakes fixed in a timely manner. I was going to wait, but they even offered to give me a loaner so I could go home and come back at my leisure. More

Excellent Service Anthony is an excellent service rep...he's professional, knowledgeable and friendly. Everyone at the dealership is helpful and courteous. I've been us Anthony is an excellent service rep...he's professional, knowledgeable and friendly. Everyone at the dealership is helpful and courteous. I've been using this dealership for service for over 11 years! More

Bill was outstanding and cared about my Lexus ES 300 Bill was great. He kept me updated on the process of the repairs on my Lexus ES 300. He was very careing about the costs of the service. But It stil Bill was great. He kept me updated on the process of the repairs on my Lexus ES 300. He was very careing about the costs of the service. But It still was a lot of money. 😩 More

Wonderful I've been getting my car serviced here for 5 years now. I once went to another dealership that was closer to home, but after talking with the service I've been getting my car serviced here for 5 years now. I once went to another dealership that was closer to home, but after talking with the service guy I immediately collected my car and went to Keys Lexus Van Nuys. Mike got me in right away without an appointment. I will never go the another dealership again, the drive is well worth it. Everyone here is welcoming, friendly and efficient. Mike always keeps me informed during service and there is never a surprise cost. I always wait for my car but am always offered a loaner. When my car is done it always comes to me me clean and shiny. More

Great job Patience and helped a lot with everything nice people made everything easier Pedro was so helpful now I have my dream car thanks to them Patience and helped a lot with everything nice people made everything easier Pedro was so helpful now I have my dream car thanks to them More