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Keyes Toyota

Van Nuys, CA

3.2
363 Reviews

5855 Van Nuys Boulevard

Van Nuys, CA

91401

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363 Reviews of Keyes Toyota

May 17, 2022

Keyes must have greater purchasing power than other dealerships because they were able to offer a bigger inventory of vehicles than other dealers. Follow-up by sales rep was outstanding. They w More

by Art in LA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nima Mousavi
May 19, 2022 -

Keyes Toyota responded

Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

May 16, 2022

I have been getting services at Toyota Of Van Nuys for some time but this last service was the best yet I knew what to expect and John F. made sure to answer my questions. More

by ae5832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F.
May 18, 2022 -

Keyes Toyota responded

Thank you for trusting us with your vehicle! Please let us know if there is anything else we can do for you. Drive safe!

May 16, 2022

I had a battery problem and had no time to schedule an appointment. They took me in, diagnosed the issue (had nothing to do with battery) fixed the problem and was on my way. Thanks Kirk!!! More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
May 18, 2022 -

Keyes Toyota responded

Hi Jim, Thanks for the rating! We are pleased to hear that we were able to help fix the problem with your vehicle. If you have any additional questions, please feel free to contact us. Have a great day!

May 15, 2022

Super excellent service ever. 👍👍👍😊 I can’t described my joy & experience after my car periodic service. More

by gilbertceniza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Jose
May 16, 2022 -

Keyes Toyota responded

Thanks for the 5-star review! We're happy to hear your service appointment went well. Please let us know if you have any questions. Have a great day!

May 14, 2022

Excellent fast polite service enjoyed the free coffee and the comfortable lounge thank you Very much More

by Ruti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
May 16, 2022 -

Keyes Toyota responded

Ruti, Thanks for the 5-star review! We are happy that you were satisfied with your service appointment. Please let us know if you have any questions. Have a great day!

May 13, 2022

I have been very unhappy with service at other Toyota dealers that are closer. I bought my car barely used from a family friend so did not have a purchase experience at Toyota. Very early on, I stopped More

by laughter99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor David
May 16, 2022 -

Keyes Toyota responded

Thanks for choosing to work with us! We're happy to hear your issue was resolved, and we look forward to working with you in the future. Have a great day!

May 07, 2022

Thanks Sam for your help. Looking forward to seeing you again at next service, thanks David More

by dadsurfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Najad
May 09, 2022 -

Keyes Toyota responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

May 06, 2022

Excellent as usually, Chris was very helpful I have been going to Keys since I had my 2007 Toyota. always great service. More

by celiah1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 06, 2022 -

celiah1 responded

I have been going to Keys for 15 years, even my sons Steve & Mike go there

May 09, 2022 -

Keyes Toyota responded

Thanks for the 5-stars! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

May 03, 2022

They did a great job. We are happy the car got fixed just the labor way too expensive. More

by imeldamf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hudson Wallbank
May 09, 2022 -

Keyes Toyota responded

Thanks for choosing to have your vehicle serviced with us and for taking the time to share your review. Please know that our prices are highly competitive with other dealerships and auto shops in the area. If you would like to discuss this any further, please feel free to email our General Manager at jsarvey@keyestoyota.com at your earliest convenience. Thank you.

May 01, 2022

Brought in car after a tire blew out and tore some wires and broke some sensors. Got it repaired and took care of some routine maintenance that hadn't been done because I have not been driving as much due More

by bierce
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Nejad
May 02, 2022 -

Keyes Toyota responded

We're happy to hear that your vehicle was taken care of! Thanks for choosing to work with us and we hope to see you again. Safe travels!

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