
Keyes Toyota
Van Nuys, CA
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363 Reviews of Keyes Toyota
I went to Keyes Toyota looking for a car that was being advertised. When I arrived the salesman told me that the corolla I was looking for was no longer available, but that he could match the price on anot advertised. When I arrived the salesman told me that the corolla I was looking for was no longer available, but that he could match the price on another car. Two hours later I found myself talking to the Sales Mgr Hovik who was very rude trying to push me into a deal he referred to as a lease option to buy that I could buy out in 9 months, that just didn't feel right. Im glad I was cautious about my decision. As I walked away I could over here them speaking in a foreign language about me. Please look this people up on the Better Buisness Bureau and BEWARE!! and tell you're friends to stay away from this dealer who deceives the consumer. More
I was intrested in purchasing a vehicle and wanted to test drive it. We asked one of the employees if we could and they asked someone to get one of the salesman to help us. The guy he asked to help us sa test drive it. We asked one of the employees if we could and they asked someone to get one of the salesman to help us. The guy he asked to help us said "you get someone your closer". Finnaly they led us outside to about 5 or 6 free salesman and asked one fo them to take us. They all started arguing about who was going to take us. Not in the sense that they all wanted to take us, none of them did. They said go get a hat and we will put all our names in and see who has to take you. By then we had it and left. It was like dealing with a bunch of kindergarden kids. NEVER BUY A CAR HERE!!!!!!!!!!!!!! More
I put a down payment on a 2006 Toyota Solara SE convertible with the assurance that it would be on the lot a week later. Three weeks later I was taking the bus to work and Keyes still had my deposi convertible with the assurance that it would be on the lot a week later. Three weeks later I was taking the bus to work and Keyes still had my deposit check. The sales manager was the picture of insincerity who made several promises by specific dates and those dates came and went without result. My experience with Keyes Toyota is that they made claims that they never had any intention of delivering and unconscionably wasted my time without giving it a moment's thought. More