Keyes Toyota
Van Nuys, CA
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359 Reviews of Keyes Toyota
I went to Keyes Toyota on Friday to change my lease into a purchase. The customer service was great, the process was quick, and they didn't try to talk me into another lease or a different car like some pla a purchase. The customer service was great, the process was quick, and they didn't try to talk me into another lease or a different car like some places do. There is free coffee and internet for the customers, which is nice, and plenty of places to sit and read, make phone calls, etc. More
Checked engine light for shaking. Replaced spark plugs wires as first repair. Still a misfire on cylinder 4; so returning Tuesday 6-12-12 to continue diagnostic. wires as first repair. Still a misfire on cylinder 4; so returning Tuesday 6-12-12 to continue diagnostic. More
I'm not what you'd call a "car person". The Majority of what I know is, you put gas in, turn the key, and use the pedals and wheel to get it where you want to go, for all I know it could be som Majority of what I know is, you put gas in, turn the key, and use the pedals and wheel to get it where you want to go, for all I know it could be some sort of magic. I just went in to Keyes today, and got a Camry. Josue told me all I needed to know about the car, he filled me in on lots of information, I came out with a new car and with more insight. Louis in the internet department suggested I write an interview, so while I wait for my car to come out of the car wash, this is what I'm doing. More
I needed a cheap, reliable car, that I could just use for my daily commute. All my friends SWEAR by their Toyota's so I gave in, took a couple of them for a test drive. Tried about a couple of their popular my daily commute. All my friends SWEAR by their Toyota's so I gave in, took a couple of them for a test drive. Tried about a couple of their popular models, and decided on a 2010 Carolla. I signed the mountain of paperwork that comes with getting a car, got my keys, and drove off with a new-to-me car. More
I have always enjoyed a new car, but I have never enjoyed the process of buying one( at a dealership). This past Memorial Day weekend, I purchased a brand new Prius! I went to four different dealerships, AND the process of buying one( at a dealership). This past Memorial Day weekend, I purchased a brand new Prius! I went to four different dealerships, AND shopped online. The moment I walked through the door, I felt comfortable with the staff. They were friendly, informative, and not pushy. I just wanted to say thanks Keyes Toyota for giving me a great price and making the whole process so easy. I am looooooving my new car!! More
What a great experience!I have purchased many cars over the years and am familiar with all of the different tricks that dealers try and pull. these guys were straight up, honest and actually fun to work wi the years and am familiar with all of the different tricks that dealers try and pull. these guys were straight up, honest and actually fun to work with. Luis gave me a great deal on my camry,no hasssle no BS!They even got me the color I wanted from another dealer without trying to jack up the price. I am planning to buy another car for my daughter this summer and will definately be going back to Luis and the Guys over at Keys on Van Nuys! More
Well I went today and got a new Prius V, and after reading all the reviews online from other people, I wonder if they went to the same dealership as me. I had nothing but a pleasant experience with th reading all the reviews online from other people, I wonder if they went to the same dealership as me. I had nothing but a pleasant experience with the employees. I would recommend this place to all my friends looking for a new toyota. :) More
I had an awful experience test driving with these guys a couple years ago (they wouldn't give my husband his license back for an hour after we said we weren't buying the car). We decided to give them a sec couple years ago (they wouldn't give my husband his license back for an hour after we said we weren't buying the car). We decided to give them a second chance, but after my recent dealings I would never go back again. The actual sales person (Rene) was very nice (I'd give him a 5) - I really feel bad for the guy given the attitude of the rest of the dealership. We test drove a car and went in to negotiate with another associate for almost 2 hours (mainly over the trade-in value of my car). Once we came to an agreement, they brought in a third person who basically started the process all over. Three hours of my day totally wasted. The most irritating part was that they probably had no intention of doing the deal we had spent 2 hours getting to. Went back again with cash from my old car, and they still gave us the run-around. The dealership I purchased from (Simi) was night and day better than these guys. More
Nice people veery easy yo work with. The showroom is very large and friendly. If you want a car go to Keyes Toyota. Went to Hamer Toyota and they were very rude to us. Told us they wouldn't sell us a car bec large and friendly. If you want a car go to Keyes Toyota. Went to Hamer Toyota and they were very rude to us. Told us they wouldn't sell us a car because they would not come down on price More
DO NOT, DO NOT, DO NOT BUY FROM THIS DEALERSHIP!!!!! I traded in my SUV for a Prius and they robbed me blind. I thought I was getting $5800 for my trade in just to find out I am paying $9000 over regular traded in my SUV for a Prius and they robbed me blind. I thought I was getting $5800 for my trade in just to find out I am paying $9000 over regular price after I signed. They found a way to get it into my payments without me knowing about it. I was there for 7 hours, I was tired and wanted to go home. They lie to you! They would not help you after your purchase! You are history after you signed. BEWARE BEWARE BEWARE. GO TO ANY OTHER DEALER. I AM NOT THE ONLY ONE WITH ONE STAR REVIEW! If you look at any website including this one you will notice that this dealership does NOT have even 1 review higher than 1 star. Why is that? Thank you for reading. More