Keyser & Miller Ford Inc.

From the sales department [ Rick] to the service department [Nick]the people there really care about their customers! department [Nick]the people there really care about their customers! More

I have been going to Keyzer Miller Ford for service for 22+ years I was extremely happy until recently. I might have to move on. They seem to have started price gouging, forget about your premium warranty 22+ years I was extremely happy until recently. I might have to move on. They seem to have started price gouging, forget about your premium warranty and try to bill for repairs covered by warranty, they just recommand multiple maintenances not due for 15k miles. This all started end of 2025. Something is going over there and I am not liking it. More

I couldn't have been more satisfied with the sales person( RICK) or the total dealership, as they always go beyond d my expectations! person( RICK) or the total dealership, as they always go beyond d my expectations! More

From the start Keyser Miller Ford were professional, courteous and knowledgeable and made buying my truck a Joy courteous and knowledgeable and made buying my truck a Joy More

Dealership was easy to work with. Ryan was a good salesperson to work with and made the transaction easy. The only negative was that for the review “less than five stars is considered Ryan was a good salesperson to work with and made the transaction easy. The only negative was that for the review “less than five stars is considered negative.” I was planning on reviewing Ryan positively anyway but it seems like a questionable review process. More

Very professional and welcoming . They Go above and beyond to help with what you need. They Go above and beyond to help with what you need. More

I responded to an ad on Facebook and received 3 responses right away! Dylan Firth has been very professional and such a big help. I am Impressed with his knowledge of the Ford Explorer. He re responses right away! Dylan Firth has been very professional and such a big help. I am Impressed with his knowledge of the Ford Explorer. He responds right away to messages and finds the answers. I will definitely recommend Dylan Firth and Keyser Ford to my friends and family! Also I was able to drive a new car the next day! I More

This is the 3rd vehicle I've leased from Keyer Miller Ford and the experience was excellent. Their sales team worked with me to find me a great deal. They were helpful and professional, and I did not fe Ford and the experience was excellent. Their sales team worked with me to find me a great deal. They were helpful and professional, and I did not feel pressured to buy anything I did not want. More

Keyser miller ford is not what it used to be. Used to have a great relationship with their service department. Knew the techs and service manger knew us by name. I brought my vehicle in for state Used to have a great relationship with their service department. Knew the techs and service manger knew us by name. I brought my vehicle in for state inspection and emissions test and they failed me for taillights and tires sticking out to far. When I brought the same vehicle to them a year earlier with the same tail lights and tires they had no problem passing it. I measured the tires when I got to the dealership and the tires were under that 3in threshold the tech claimed. In the video that they sent me, tech Alexa bush, said “it feels disgusting driving down the road”. Also claimed that “everything is leaking”. Than proceeded to say at the valve covers and vacuum pump which were both replaced a week prior. There was just residual oil left over. In the video they never took the engine cover off so not sure how they could see this. Also recieved a text saying if I fixed the oil leak then they would pass the truck, but what about the tires and tail lights all the sudden? Very dissatisfied, seems like they had a lot of turnover in their service department and it went down hill. I also recived a text claiming they wanted to buy the truck, so I asked them what they would offer. Got transferred and hung up on. Overall very poor experience and we will no longer be bringing any vehicles to this dealership More

Very easy process. Great people and great deal. Will definitely recommend to everyone. Love the explorer. Great people and great deal. Will definitely recommend to everyone. Love the explorer. More