Keyser & Miller Ford Inc.

Staff was excellent and service was excellent. Car was looked at in a timely manner. Knew the next morning what was wrong with my vehicle. looked at in a timely manner. Knew the next morning what was wrong with my vehicle. More

Review of service performed Nick and his team handled the service in an efficient and thorough manner. Nick communicated clearly about potential issues. The video was an excel Nick and his team handled the service in an efficient and thorough manner. Nick communicated clearly about potential issues. The video was an excellent insight into the vehicle. More

Great experience very professional Walt is an excellent salesman took care of everything I needed and I am joying my 2020 F350 super duty thanks for everything . salesman took care of everything I needed and I am joying my 2020 F350 super duty thanks for everything . More

I am on my 3rd Ford from Keyser Miller Ford and I am pleased with the Service Department. This visit was for a recall and the 30,000 mile checkup and everything went according to plan. I thought the t pleased with the Service Department. This visit was for a recall and the 30,000 mile checkup and everything went according to plan. I thought the text message by my Technician Rhett was a pretty cool new item as I got to see some of what He was working on. I believe I was in and out of the appointment in an appropriate amount of time. More

Great service department The service department has always been very accommodating. They explain things in an easy to understand manner without being condescending. My work The service department has always been very accommodating. They explain things in an easy to understand manner without being condescending. My work has always been completed sooner than what I was expecting. More

The dealership seems to be well oiled to run right. My suv was ready to go as promised and the paper work came right along with it. My needs were met quickly with the right vehicle suv was ready to go as promised and the paper work came right along with it. My needs were met quickly with the right vehicle More

Had air bag recall done on Ford Edge. With in two weeks air bag light came on. Had a code for air bag that was just replaced in talking with service was told a 125.00 to diagnose, I insited they check the air bag light came on. Had a code for air bag that was just replaced in talking with service was told a 125.00 to diagnose, I insited they check the connections at air bag which they claim they did and once again stated 125.00 to diagnose. Took to another dealership who had it fixed within 30 minutes. Surprise the connections at air bag not locked in. Will never return there less then honest and poor workmanship. More

The service department needs serious work. I have been there 2 times since I purchased my car and both times I was displeased. I will no longer bring my vehicle to them or recommend them to anyone there 2 times since I purchased my car and both times I was displeased. I will no longer bring my vehicle to them or recommend them to anyone More

service They are the best-est Service Dept … I have been going there for years and years, even after my brother who worked their deceased … I miss his employe They are the best-est Service Dept … I have been going there for years and years, even after my brother who worked their deceased … I miss his employee discount that he always did for me ... More

Service Visit Nick did an excellent job getting me in and out as promised took my truck in on time and gave it back when promised explained everything to me great e Nick did an excellent job getting me in and out as promised took my truck in on time and gave it back when promised explained everything to me great experience More