
Keyser & Miller Ford Inc.
Collegeville, PA
Filter Reviews by Keyword
By Type
Showing 149 reviews
Super people honest and professional . We have 3 vehicles presently from km probably 6 past .A work f150 ,2020 f150, 2022 explorer . Except for some design problems with the 2020 f150 we l We have 3 vehicles presently from km probably 6 past .A work f150 ,2020 f150, 2022 explorer . Except for some design problems with the 2020 f150 we love km and their sales and service people top shelf.They have done all repairs surprisingly fast A+ More
I purchased a 2019 Cadillac CT6. I was told that the car would be ready for pick up at a specific time but when I arrived, I was told that I had to wait another 20 mins which turned I was told that the car would be ready for pick up at a specific time but when I arrived, I was told that I had to wait another 20 mins which turned out to be more like two hours. Additionally, before buying the car I pointed out the center A/C vent was broken and my sales rep told me that they would fix it. After I took possession of the car, I discovered that they tried gluing the broken piece to the vent instead of actually fixing the vent. I also discovered that the passenger side vent was broken and also needs to be replaced. You would think for the price I paid for this car ($40,000+), these two small items would have been fixed before handing the car over to me. Disappointed that the sales rep did not address these details properly, it says a lot about used car salesmen. What's amazing is that I priced out the two parts and they cost a total of about $150.00. I have decided to take the car to a Cadillac dealership where they will fix these issues properly. I would have been willing to overlook the poor communication about the pick up time, but not addressing the A/C vent correctly says a lot about the sales rep and the dealership itself. Safe to say, I will not be buying any more cars from this dealership. More
Everything was great from start to finish. Super quick and easy process my sales person stacey was great as always. Evelyn made the finance process nice and easy. Everything was ready when i a Super quick and easy process my sales person stacey was great as always. Evelyn made the finance process nice and easy. Everything was ready when i arrived to complete the purchase of my vehicle! More
Good experience buying new F150. Would recommend this dealer for future purchase. Up front on pricing and details. Good explanation of features on delivery Would recommend this dealer for future purchase. Up front on pricing and details. Good explanation of features on delivery More