Keystone Chevrolet - Service Center

Service is shaky work on your vehicle do a half xxx job bringing your car do same crappy job again or use old parts on repair just not good service any more would not Seen a friend there bringing your car do same crappy job again or use old parts on repair just not good service any more would not Seen a friend there More

Returned vehicle to shop again for same bad brake job Returned vehicle to shop again for same bad brake job they preformed before on warranty it appears they removed all four wheels set them aside mad Returned vehicle to shop again for same bad brake job they preformed before on warranty it appears they removed all four wheels set them aside made me wait 3 hours put wheel back on did no work on my brakes would not give me a receipt still have same problem with my brakes no integrity More

routine services I normally wouldn't post something like this and I would let by gone be by gone but I truly believe that we were wronged with a service and I strongly I normally wouldn't post something like this and I would let by gone be by gone but I truly believe that we were wronged with a service and I strongly urge you to be very cautious when you take your vehicle to Keystone Chevrolet in Sand Springs. Halloween I took my Tahoe there to have it serviced. They told me that I really needed new brakes. Since Aaron is traveling and I didn't want to be caught in a bind I agreed and $350 later I walked out with new brakes/brake pads/Rotors. Two weeks later I just took Maybel to pre school and my brakes completely went out and stopped working. Thankfully I was close to home so a stopped grabbed a few items for Ellie and immediately went to the dealership telling them what had happened that I was just there to get and got my brakes replaced that if they would please investigate the problem. It took two hours and they assured me that everything was fine that there was probably air in the brake line to come back if anymore issues arise. Not even a week later when I applied my brakes they started making a horrible grinding noise. We took my car back and behold by brake caliper was not working right and it completely ate into my brake pad and destroyed my rotor. Im no mechanic by any means but I think if they would have looked at the job they just completed they would have noticed something was wrong. They quoted me $1000 for the repairs which included labor, new caliper, new brake pad kit and rotor. At this point Im very frustrated. I expressed that something must be done that it wasn't right for me to pay that amount when 1 week prior nothing was wrong. She called me back with the price down to $450. Which at the time I felt not great but better about because it needed to be fixed. When I picked up the car I asked them to explain what the $450 was for and I was literally told that they had added a whole bunch of parts that they anticipated needing but didn't end up using and just took those off. So Im still paying full price for the work. I spoke to the manager today and he justified it because instead of charging me $130 for labor he charged me $99 and took off $50. I still walked out of there paying $450 for a job that I just had done 1 month prior. I will not be using them again for anything More

Worst Chevy dealer ever I would drive back to Florida just to get car work done before I go back to keystone. Worst management ever I don’t know how they are in business I would drive back to Florida just to get car work done before I go back to keystone. Worst management ever I don’t know how they are in business More