Kia Country of Charleston

Love my new Optima Very happy with my experience at Kia a country. Bill was extremely friendly, honest and straightforward. I came in specifically to look at optimas and Very happy with my experience at Kia a country. Bill was extremely friendly, honest and straightforward. I came in specifically to look at optimas and for a while he tried to get me to try a Forte— I suspect it’s because they had so many on the lot. We went for a test drive in a new Ki Optima with a gorgeous panoramic sunroof and a nicer interior trim. I was sold. Like I said, I already wanted an Optima so I wasn’t a hard sell. The test drive sold it for me. We began some paperwork and right away they come back and tell me the car had already been traded to another dealer. No longer available. I then found myself immediately negotiating for a less swanky vehicle. Couldn’t hElp but feel like a bait and switch — but I knew it was an honest mistake. We negotiated on a Kia Optima without the sunroof and finally came to a number I was happy with. My only complaints were the showroom needing a serious update- including more comfortable furniture, a nicer bathroom and perhaps investing in some bottled water for customers; and the wait for the finance manager. I was there for 4 hours. Overall a great, simple car-buying experience. I’m happy with my car and have already recommended Kia country More

Knowledgeable, not pushy, genuine Best car-buying experience ever! Bill is helpful without being pushy and very knowledgeable about cars and a buyers needs and wants. He will take gre Best car-buying experience ever! Bill is helpful without being pushy and very knowledgeable about cars and a buyers needs and wants. He will take great care of you and always answer when you call. More

Helpful and Patient We visited numerous times. Bill was helpful and patient with us. We would buy from this dealership again. They also offer great services once you’ve p We visited numerous times. Bill was helpful and patient with us. We would buy from this dealership again. They also offer great services once you’ve purchased. More

Fantastic Experience All Around! I have nothing but rave reviews of our experience with this dealership. I was honestly dreading going car shopping - the traditional pushiness, back a I have nothing but rave reviews of our experience with this dealership. I was honestly dreading going car shopping - the traditional pushiness, back and forth, 'behind closed doors' negotiating. We were greeted by Dave Knight when we arrived and from then on were treated like a friend, not a number. He was very knowledgeable and took the time to understand what we really wanted and what we needed. We weren't pressured what-so-ever during our time there and were counseled on the correct model vehicle for our needs and price range. What you see is what you get, regardless of who walks in to buy a car. It was completely no hassle which was a welcomed breath of fresh air. We were thrilled when Dave called a few days following our visit to say the Telluride model we were hoping for was on the way - I was able to work with him to easily put down our deposit, applied for the loan online, and showed up Monday morning to claim our new car. Dave took care of everything promptly behind the scenes. The process at the dealership was easy, everyone was very nice and excited for us and our new purchase. Andy and Michael were very down-to-earth and shows why this dealership and its tenured staff are trusted and successful. I can't speak highly enough about our experience! Thank you again Dave Knight, we so appreciate everything you've done! More

Great experience! We had a great experience buying a Kia Sorento from Kia Country. Bill was our salesperson and he was terrific—knowledgeable, efficient, and easy to wo We had a great experience buying a Kia Sorento from Kia Country. Bill was our salesperson and he was terrific—knowledgeable, efficient, and easy to work with. The car buying process was easy and painless! More

Great! Andy is amazing to work with. Have worked with him previously and always a job. Meets all my needs and wants for the vehicle I’m wanting Andy is amazing to work with. Have worked with him previously and always a job. Meets all my needs and wants for the vehicle I’m wanting More

Soul was my number one pick! This team helped me tremendously!! They were courteous and fast and got me out of there with the car I wanted. Great job, Kia of Charleston! This team helped me tremendously!! They were courteous and fast and got me out of there with the car I wanted. Great job, Kia of Charleston! More

Easy process Went in to purchase new car. Andy was more than helpful and treated me like a human instead of a number. Will be a repeat customer Went in to purchase new car. Andy was more than helpful and treated me like a human instead of a number. Will be a repeat customer More

Thank-You... Thank-You, Andy for helping us in the process of getting our new SX Limited Kia! We Love it! We enjoyed talking with you.. Very Knowledgeable! We defi Thank-You, Andy for helping us in the process of getting our new SX Limited Kia! We Love it! We enjoyed talking with you.. Very Knowledgeable! We definitely recommend you speaking with Andy Bittner, he knows his stuff! More

Great experience! We had contacted the dealership online and had scheduled a date and time to test drive the Soul we wanted. When we arrived we were promptly greeted an We had contacted the dealership online and had scheduled a date and time to test drive the Soul we wanted. When we arrived we were promptly greeted and introduced to Bill. Bill was very helpful, never felt pushy and was very knowledgeable. We left with the Soul we wanted and were taken care of for beginning to end. Bill was very thorough and helped with each aspect. We were very impressed with the customer service and all the care they offer for our vehicle! Thanks again KIA Country and Bill for helping us get into the exact 2020 Soul we wanted!! More