Kia Country of Charleston

Well, it used to be a nice dealership I've called a number of times to retrieve an offer on a new Soul Turbo. Each time I was told they had been busy but would get right back to me. Nobody I've called a number of times to retrieve an offer on a new Soul Turbo. Each time I was told they had been busy but would get right back to me. Nobody ever did. I initiated more calls than I would for any other business because I've purchased from this dealership in the past and typically get my vehicle serviced here as well, but they must think I'm not worth the time. EDIT: The dealership contacted me after they discovered this review. I'm convinced had they not seen a negative review, they would have never reached out at all. Originally, I wanted an offer to buy a new Turbo Soul during a sale in which KIA Country was advertising that they would make payments in addition to payments KMF would make to total a year's worth of payments before I needed to begin making payments. I called multiple times during this sale, and never received a call back. They finally called back after the sale had ended, and only because I had posted my original review. In an attempt to make things up, they made an offer for a Soul Turbo with Tech package at $24198 and making payments for me through Jan. 2018. All I wanted was for them to honor the original sale that I tried to take advantage of which was no payments for 1 year. They would not honor that. Their offer instead was to make the payments through Mar. 2018. I decided I would accept this. But wait, there's more. Then the price became $26420. Which was a steal at a mark-down from their advertised price of $29584. Mind you, KIA's MSRP for a Turbo Soul with Tech Package is $26695. Even better, the TrueCar Average for the Turbo Soul with Tech Package is $23818. (This is not looking like such a great deal anymore.) A nearby competitor has this model listed for $24770 Then, to add insult to injury, this special offer then included payments through Feb. 2018. Wouldn't even honor the original offer I agreed to which included payments through Mar. 2018. Now, I'm sure given the fact that they respond to every review, they will have something to say. But guys, it really was pretty simple in the beginning to have another thoroughly satisfied customer here, but I can't abide by bait-and-switch and other nasty tactics like have been employed here this time. More

Thankful for Elijah Elijah has helped me with 3 different leases. Always helpful, professional, knowledgeable and just enjoyable to be around. This past week I had a Elijah has helped me with 3 different leases. Always helpful, professional, knowledgeable and just enjoyable to be around. This past week I had a flat tire and knew I could count on Elijah for his assistance and expertise! Even though I've had my current car for over a year, I know I can always call him if something comes up! Thank you Elijah! I look forward to working with you again in the future. More

Helped us out so much!! My Fiancé and I were desperate to find a better and safe car for our baby arriving later this year. Upside down on our loan, Corey went above and beyo My Fiancé and I were desperate to find a better and safe car for our baby arriving later this year. Upside down on our loan, Corey went above and beyond and got us into a new Optima and took our used car off our hands! We were completely shocked and SO thankful as we weren't expecting to get a new car just shopping for the near future. But it was a deal we could not turn down. My fiancé has never had a brand new car so he's ecstatic and I feel so much better knowing our baby will be safe and comfortable More

Very good people honest salesman . Mr. Tony was my sales man he can't find the car I was really wanting but he found another option that I fell in love with a 2017 Kia Optima had all . Mr. Tony was my sales man he can't find the car I was really wanting but he found another option that I fell in love with a 2017 Kia Optima had all the features I was looking for and the price was good had a couple issues with it but they fixed it without a problem very good people I would recommend him if you're looking for for a new car for a good price More

Amazing service and car buying experience I am giving Kia country a 5 star rating because the service was spectacular. I will always be a customer of Kia Counrty. Lance Williams was great to w I am giving Kia country a 5 star rating because the service was spectacular. I will always be a customer of Kia Counrty. Lance Williams was great to work with they helped us get the deal done with the payments we wanted with all exact suv i wanted. I never felt like it was a sale at all. I told them what i wanted and they got it done. This is the best car buying experince that I have ever had by far. I highly recommend them to anyone that is in need of a vehicle. Overall great people and great place to go. More

Elijah is the BEST I am on my third Kia automobile. Elijah knew exactly what I was looking for in each vehicle and knew that my time was important. Thank you for being a I am on my third Kia automobile. Elijah knew exactly what I was looking for in each vehicle and knew that my time was important. Thank you for being attentive over the phone and in person each time I go for the purchase of the car and service. You are awesome. More

Great dealership! I didn't walk onto the lot expecting to find a car but left with the perfect one! I was greated at the door with a friendly smile and had a great tim I didn't walk onto the lot expecting to find a car but left with the perfect one! I was greated at the door with a friendly smile and had a great time talking to Todd, my salesman. All in all it was a great experience and easy decision to buy a Kia and would highly recommend to anyone! More

Friendly and helpful staff from start to finish. Since it was my first time buying a car I was feeling nervous, but with the helpful and friendly staff I felt right at home and made a purchase. Since it was my first time buying a car I was feeling nervous, but with the helpful and friendly staff I felt right at home and made a purchase. More

Outstanding No pressure. Great salesmanship. Took great care of me with my test drive and my new purchase. great product with lots of choices to fit my budget.. No pressure. Great salesmanship. Took great care of me with my test drive and my new purchase. great product with lots of choices to fit my budget.. More

Great car, fair price! I was treated very well by Charles. He was happy to help in any way he could. I feel like I purchased a great car for a fair price from a sincere sa I was treated very well by Charles. He was happy to help in any way he could. I feel like I purchased a great car for a fair price from a sincere salesperson. Thank you!! More