Kia Delray

A very good experience. I was welcomed immediately and the service manager, Bob, was cordial and polite. After explaining the reason for my visit, he assured me it would be I was welcomed immediately and the service manager, Bob, was cordial and polite. After explaining the reason for my visit, he assured me it would be done to my satisfaction and escorted me to the waiting room and told me about the available Wi-Fi and the other amenities. An hour and a twenty minutes later and I was good to go. More

No Fuss Sales Experience-Beware Of Upsell On The Way Out My wife was in the market for a new SUV. I currently own a Kia Optima (purchase from a different dealer 3 years ago) and have been very happy with the My wife was in the market for a new SUV. I currently own a Kia Optima (purchase from a different dealer 3 years ago) and have been very happy with the reliability and styling of the car. So, we decided to start her own search at Grieco Kia, in Delray Beach, FL. We were anticipating a full day of haggling and pressure from pushy sales people hovering over us like vultures. Boy, were we pleasantly surprised. We entered the showroom (which was very understated, which we liked) and were greeted by a sales person who was not at all pushy or overbearing. He let us do our thing. He asked a few questions about what we were looking for and pointed us in the right direction without following our every move. Keep in mind, he was there when we needed, and stood away when not- the way a sales person should. It was refreshing. We also had a great experience with the Sales Manager. This guy was couldn’t have been more straightforward and honest. There was no haggling here. He asked a few questions about how we wished to finance the car and offered several options after applying a significant reduction in the sticker price- with no haggling. We were shocked. It seemed too good to be true! The only seemingly negative part of the transaction was at the end, when we met with the Business Manager to sign all the papers. Man, this was the longest and most arduous portion of the deal. This is where the dealership adds all extra costs to the “agreed to” monthly payment. This was uncomfortable. All dealerships do it, and there is some value to the options which you don’t necessarily have to accept. But beware of the upsell at the end. All told, it was a very positive experience and I am going back to this dealership this week for another car. Oh, and by the way- my wife LOVES her new Kia Soanta——. It’s beautiful inside and out. More

Oil Change I brought my Soul in for an oil change, but it was discovered that my car had 'tire rot'. Jennifer, in service ,explained the situation thoroughly an I brought my Soul in for an oil change, but it was discovered that my car had 'tire rot'. Jennifer, in service ,explained the situation thoroughly and showed me the tires. I could have been in big trouble on I-95 with those tires. She arranged for a ride home for me and a pick up the next day. Although very unexpected (not to mention a surprise expense) Jennifer handled the situation professionally and all turned out well. More

Great service They worked tirelessly to get my loan approved. Super friendly and amazing staff! I would definitely recommend to anyone looking for a new car. I will They worked tirelessly to get my loan approved. Super friendly and amazing staff! I would definitely recommend to anyone looking for a new car. I will be back in a few years to get another one. More

Best customer service Edgar and Kristen were amazing! Helped me through the tough process of trading in my old car and getting a new one. Great customer service and care ab Edgar and Kristen were amazing! Helped me through the tough process of trading in my old car and getting a new one. Great customer service and care about the customer. Thank you! More

Fast, friendly service Scheduling the appointment was very easy. Friendly customer service reps. Appointment was for six months or 5000 miles. Also got a complementary wash Scheduling the appointment was very easy. Friendly customer service reps. Appointment was for six months or 5000 miles. Also got a complementary wash.. The waiting room and restrooms were very clean and offered several different choices of snacks and drinks More

Jennifer was terrific, I was greeted immediately, I am very satisfied with my Kia experience. Jennifer was kind, friendly, and thorough. I used the courtesy l...leave my Kia and have the driven take I am very satisfied with my Kia experience. Jennifer was kind, friendly, and thorough. I used the courtesy l...leave my Kia and have the driven take me back home, it was great, simple and uncomplicated. The maintenance call was not too long, quite reasonable. Thank you so much. See you again in 3000 miles. More

A very Satisfied Customer The attention and respect that I received from Fred Perlmutter and Ivan Saintil was way above what I expected from a car dealership. Both men are ex The attention and respect that I received from Fred Perlmutter and Ivan Saintil was way above what I expected from a car dealership. Both men are extremely knowledgeable and very eager to please. Kia is indeed fortunate to have them on the Greico Kia team. I would not hesitate to recommend this dealership and in particular both Fred and Ivan. More

prompt and courteous extremely helpful..showed me all the options on the car...did not make me feel rushed....i'll be going back for my next car in a couple of years. extremely helpful..showed me all the options on the car...did not make me feel rushed....i'll be going back for my next car in a couple of years. More

Sales Rep - Mitch Nathan Received excellent customer service from Mitch Nathan at Grieco Kia. I would recommend friends and associates to Mitch if they are looking to purchase Received excellent customer service from Mitch Nathan at Grieco Kia. I would recommend friends and associates to Mitch if they are looking to purchase/lease and needing a great deal. More