Kia Delray

I visited this dealer in February 2012 to look at a used Honda. After test driving the vehicle, they took my car to appraise for a trade value. When they came back to "negotiate", the price of the used ca Honda. After test driving the vehicle, they took my car to appraise for a trade value. When they came back to "negotiate", the price of the used car was $2500 more than advertised. Buried on page 5 of the internet ad was the small print stating $2500 was assumed as cash and trade equity. Their ad even uses the deceptive price to compare to KBB and other local cars for sale! It was a clearly deceptive pricing strategy. Their hope is to have you fall in love with the car and overlook the sudden increase in price. When I complained to the sales manager, he responded "all the dealers do it". Based on principle, I would never do business with them. More

FALSE ADVERTISMENT AND UNPROFESSIONAL. I ASKED FOR A MANUAL SOUL AND THEY TOLD ME 15,000 WHEN IT WAS ADVERTISED FOR 10,000. MANAGER KNEW I WAS GOING TO ANOTHER DEALERSHIP AND SAID HE WOULD BEAT IT BUY 1 MANUAL SOUL AND THEY TOLD ME 15,000 WHEN IT WAS ADVERTISED FOR 10,000. MANAGER KNEW I WAS GOING TO ANOTHER DEALERSHIP AND SAID HE WOULD BEAT IT BUY 1,000. WHEN I GOT THERE I TOLD THEM WHAT THE OTHER DEAL WAS AND THEY SAID THEY CAN ONLY DO $20, REALLY! More

Went with cash in hand to purchase a used car. The one they showed me they were asking 4,000 above Blue book price. They treated me horribly when they found I knew the true value of the car. They insulted they showed me they were asking 4,000 above Blue book price. They treated me horribly when they found I knew the true value of the car. They insulted me by taking money off and then adding it back into other areas. They were inflating the car extensively and listing charges for the car that were not relevant. I contacted local area dealerships and other Kia dealerships as well to double check their processes and procedures and they explained that many people have complained about this KIA Dealership. The demeaning and blatant circus behavior I received and the process overall I would consider SLIPPERY! DO NOT BUY FROM THEM! More

They had me come down there after calling on an advertisment on their homepage on a sunday. When I got there I was shown a lesser model and a list of qualification questions that are almost impossi advertisment on their homepage on a sunday. When I got there I was shown a lesser model and a list of qualification questions that are almost impossible to qualify for. They are not nice prople when you ask them for the deal they advertise. 2012 Kia Sportage MSRP $23,936 for $16,999. That MSRP is for the EX model, they show you the LX model and say they dont have any EX models. Ha Ha. The worst part is they won't remove the ad. I would choose a different Kia dealer. For what its worth. More

I love the Kia Sportage that I bought! I got a great deal and everyone was very friendly. Ivan took his time showing me many parts of the car even after the dealership closed. He was very helpful. There are and everyone was very friendly. Ivan took his time showing me many parts of the car even after the dealership closed. He was very helpful. There are only a couple improvements that would've made my experience better. For one, the time it took to get the great deal I received took approximately 5 hours. Also, there were minor mistakes I caught in the paperwork, which if I was not an informed customer this may have been a problem. I had an appointment with two other salespeople which I did not see so it was pointless to make the appointment. These are only minor details. My overall experience was good enough to return in the future. I also recommended this particular dealership to friends and family. One neighbor told me she was planning on visiting the same week to look for her own to test drive. More

Peter was the salesperson for our family. He was wonderful. Peter was very patient with me during the buying process and called me on a regular basis to answer questions and update me to various spe wonderful. Peter was very patient with me during the buying process and called me on a regular basis to answer questions and update me to various specials and options. He knew a lot about the Sorento and was not pushy at all. It was a pleasure buying a car from him and everyone at the dealership was very helpful. More

These are the lowest liers god ever created. Robin BS's you to come in by lying about the price by thousands, then when you get there she hands you to another thief so she doesn't have to face you. Then h you to come in by lying about the price by thousands, then when you get there she hands you to another thief so she doesn't have to face you. Then he tries to jack up your price by thousands. Run, don't walk from this dealer! More

Thank you all so much for helping me make the decision to buy a Kia and then for working with me on making the deal. I LOVE my 2011 Kia Sorento!!! I felt like we were taken care of from the moment we got th buy a Kia and then for working with me on making the deal. I LOVE my 2011 Kia Sorento!!! I felt like we were taken care of from the moment we got there till the moment we left. I will definitely recommend Delray Kia to friends and family. More

Used Car manager does not know the 1st thing about what a trade is worth($3000.00 away from what 2 other dealerships offered)NOT EVEN CLOSE (HE must think all consumers are stupid!!!!, customer needs to do t trade is worth($3000.00 away from what 2 other dealerships offered)NOT EVEN CLOSE (HE must think all consumers are stupid!!!!, customer needs to do their own research before comming to this dealership. sales managers here are arragant, unfriendly, and totaly unprofessesional. sales person was VERY NICE, But I believe he was taken direction from unquilified Managment. I would not Purchase a set of tires from this Dealership, DO YOUR HOMEWORK, SHOP AROUND, THEN MAKE DECISION. Also as we were leaving I overheard same complaint from another customer(they also left) THEY MUST LOSE A LOT OF BUSINESS BECAUSE OF SALES MANAGERS. More

My only complaint is that I wanted to agree to a price. Make a good faith depositd return in a day or two so the car could be prepted, paper work completed and we would not have to spend 3 hours plus in a Make a good faith depositd return in a day or two so the car could be prepted, paper work completed and we would not have to spend 3 hours plus in a busy sales room. We were told that it would take about 40 minuits. Uncontrolled delays which the salesman could not alter made it a long long experience. More