Kia Delray - Service Center

Fair dealing and very accommodating. I would go back if I were to purchase another car. I would go back if I were to purchase another car. More

While my service advisor was polite and as helpful as possible considering the circumstances, unfortunately, as usual Kia in general has let me down as a customer. Took my vehicle in for a wheel and tire possible considering the circumstances, unfortunately, as usual Kia in general has let me down as a customer. Took my vehicle in for a wheel and tire claim for a screw, ended up with a damaged wheel altogether. What should have been a quick in and out service turned in to 1 week without our family vehicle. All I can say is every single time I have to go in for service I end up with lackluster service at best and more disappointment in the Kia brand. I’m counting down the days to the end of our lease and will never ever go back. More

It is my first service so far it is great. Did the job on as stated and on time. Did the job on as stated and on time. More

My car was losing oil out the engine, after inspection no leaks found they told me to do an oil consumption test. Remember, I bought the car at Kia Delray with 18,000 miles certified preowned, and yet they t leaks found they told me to do an oil consumption test. Remember, I bought the car at Kia Delray with 18,000 miles certified preowned, and yet they told me that the engine was not covered even though my car has only 70,000 miles the service rep advised me to get a and extended warranty and run the engine repair to the warranty fraudulent and unacceptable. We’ll never go back to the dealer again. More

The stuff is so helpful and customer oriented. However, to reach by phone a Is not possible if they do not reply the first time. There should Be an option on the phone answer menu to wait.. However, to reach by phone a Is not possible if they do not reply the first time. There should Be an option on the phone answer menu to wait.. More

Thanks for fixing my headlight for no charge! Don’t know why but thank you! Don’t know why but thank you! More

Attentive and got what I needed done in timely fashion Relatable personality and customer service Relatable personality and customer service More

I strongly advise against using KIA Delray for any service. My husband had to visit three times due to ongoing tire issues. Despite explaining the problem, they only calibrated the tires, which didn’t service. My husband had to visit three times due to ongoing tire issues. Despite explaining the problem, they only calibrated the tires, which didn’t fix anything. On the third visit, after waiting 3 hours for an inspection, we discovered they hadn’t even started the job because they sent an email to me instead of communicating directly with him, even though he was waiting in the lounge. Additionally, they incorrectly charged us for services covered under my Kia Care Maintenance Plan. The dealer ignored our request and still billed us. The lack of professionalism, poor communication, and failure to address car issues make KIA Delray a dealership to avoid. I would not recommend them to anyone. More

I was only in for an oil change The service dept was bery friendly and efficient Should supply free water and coffee when waiting for service bery friendly and efficient Should supply free water and coffee when waiting for service More

The best thing about the Kia service department is my service advisor, Cody Ferguson. He is always efficient, knowledgeable and friendly. service advisor, Cody Ferguson. He is always efficient, knowledgeable and friendly. More