Kia Delray - Service Center

June 6th, 2025; I was there for a factory recall issue that I first went there for them to address in August 2024. They wasted 4 hours of my time before letting me know they did not have the parts. This w that I first went there for them to address in August 2024. They wasted 4 hours of my time before letting me know they did not have the parts. This was after a 2 week wait for the appointment. After waiting 2 weeks, my expectation was that they were ready. I lost $800 that day by not being able to take care of my clients. June 6th, 2025: I was there for the same factory recall again, and a regular maint. appointment. They kept attempting to upsell me, and were charging me for items that they had never charged me for previously. They also had instituted a 3% fee for paying with a credit card. They never did before. [I purchased this vehicle from this dealership in Feb./March of 2020]. They noted there was an "oil light" on, and said it would most likely be corrected by the regular maint. oil change. My reply was, "just make sure it's ok". When I reviewed the after action work order, it stated that, "I had refused having them look into the oil light issue." NOT TRUE! I will be filing a complaint with Kia USA and i will never bring my car back there again. More

My wife recently bought a Niro from Hollywood Kia and when it’s due for service I’ll be bringing it into see Cody. Thanks when it’s due for service I’ll be bringing it into see Cody. Thanks More

15 words ois way to long I just want so say briefly the service was very on time and effectively service was very on time and effectively More

Had a great experience at Kia of Delray! Brought my car in for a routine oil change and Elan took great care of my car and my time. He also found a deal better than the coupon I had. I Brought my car in for a routine oil change and Elan took great care of my car and my time. He also found a deal better than the coupon I had. I highly recommend this dealership. More

I wad very pleased with my service at the dealership. The staff are always pleasant and respectful. Customer service is above and beyond. The staff are always pleasant and respectful. Customer service is above and beyond. More

Friendly staff and good atmosphere and did the great job. I recommend this place f I r any service needs for your new car. I recommend this place f I r any service needs for your new car. More

Everyone was helpful and the car works well and is clean. I am always pleased with the service department. My only comment would be that the costs are a bit high. I am always pleased with the service department. My only comment would be that the costs are a bit high. More

Beautiful but expensive, my service woman is the best! Carefully explaining everything to me and giving me choices Carefully explaining everything to me and giving me choices More

Returning car for repeat repair windshield washer issue still unresolved but advised issue was repaired under warranty . still unresolved but advised issue was repaired under warranty . More

Convenient, Clean and got in on the same day. The people who checked me out were nice. The people who checked me out were nice. More