Kia Delray - Service Center

The service persons are nice but two things needs improvement : First, the service appointment takes way too long. Regular oil change service with car wash can be about 3-4 hours. That’s double the improvement : First, the service appointment takes way too long. Regular oil change service with car wash can be about 3-4 hours. That’s double the reasonable time Second, I feel the service persons are looking for a way to make me pay for something. My car is a year old and in all services I was recommended to change items, that I feel are too early to be replaced (filters, wipers. tires etc. More

The service department provided quick, efficient, and friendly service! They were able to squeeze me in last minute, and still get the inspection done in time! friendly service! They were able to squeeze me in last minute, and still get the inspection done in time! More

I didn't have a appointment took me right in . .. told me what was wrong with my car earlier than what they me it would take. .. told me what was wrong with my car earlier than what they me it would take. More

No one wants to help you when you enter the place, they kind of hide when you enter kind of hide when you enter More

Prior to 2021 I had never driven a Kia vehicle. I and currently on my second lease and love the rides. Delray Beach dealership is the best! I and currently on my second lease and love the rides. Delray Beach dealership is the best! More

The service request was done in a timely manner however the service advisor was not very friendly or welcoming. She had really poor customer service skills. It took her 25 minutes to finish up paperwork on the service advisor was not very friendly or welcoming. She had really poor customer service skills. It took her 25 minutes to finish up paperwork on a simple oil change and tire rotation. More

I didn’t like that the dealer added 3% for using a cc to pay Also The $7.50 “shop fee” I object to also I’ll try Tire Kingdom next time pay Also The $7.50 “shop fee” I object to also I’ll try Tire Kingdom next time More

The service I received this time was fine because I went in for the headlights to be replaced. But I hate this dealership and even broke a promise to myself by going back there. The only reason I went is be in for the headlights to be replaced. But I hate this dealership and even broke a promise to myself by going back there. The only reason I went is because the other KIA dealership I drive 25 minutes to would not even pick up the phone call after being routed to the service department— twice. Don’t buy a Kia if you’re near Delray Beach or Lighthouse Point because the service departments are not so great. But I’m happy to have working headlights and Johnny was a nice service guy liaison. More

Easy to make an appointment. Cody took care of me. He listened to my concerns and got me out on time. He was very helpful Cody took care of me. He listened to my concerns and got me out on time. He was very helpful More

Great service, amazingly friendly staff! Very professional customer support. Would recommend this dealership to friends & family! I went to look at their showroom and their new Kia sports I Very professional customer support. Would recommend this dealership to friends & family! I went to look at their showroom and their new Kia sports I was amazed to see I wasn’t hassled by salespeople they respectfully said if I needed help they would respond. Very important to me choosing where to look when I’m ready to purchase my new car. Thank you Kia staff More