Kia Delray - Service Center

Service was great When I walked in, I was frustrated because I waited in line for my appointment and watched other people without an appointment ( I know that because I When I walked in, I was frustrated because I waited in line for my appointment and watched other people without an appointment ( I know that because I heard them say, I don't have an appointment) walk in and get attended to before me. When it was my turn the service advisor that my appointment was with handed me off to Josh, another service advisor. From that point, Josh proved to be worth the wait, he was helpful and attentive to any request. He called and followed up and took pride in his work. I will be returning to asking for Josh from the start More

Warranty visit Extremely courteous and helpful; I liked the cleanliness of the area and the professionalism of the staff. They listened well and made every effort to Extremely courteous and helpful; I liked the cleanliness of the area and the professionalism of the staff. They listened well and made every effort to satisfy me. More

Great service Bob Conklin is very courteous and efficient. The waiting room is very comfortable. Everyone falls asleep waiting for their automobile lol I had a ne Bob Conklin is very courteous and efficient. The waiting room is very comfortable. Everyone falls asleep waiting for their automobile lol I had a new steering wheel put on but it had some damage. I wish they had seen the damage because now I have to go back for the same service Normally I would rate the work 5 stars but because they missed the damage On the steering wheel I only gave them 3 stars More

Great Service In and Out in less than 1 hr I recently had my 1st new car service completed which included an oil change, multi-point inspection and tire rotation. I made the reservation for ser I recently had my 1st new car service completed which included an oil change, multi-point inspection and tire rotation. I made the reservation for service online via the Grieco Kia Website. My service advisor Bob greeted me by name and had all the information he needed, based on scheduled reservation time. While waiting on the service to be complete I was able to do some work on my laptop by using the free WiFi in the service waiting room. In less than 1 hour my service was complete and Bob had applied a service coupon to my bill which saved me about $15.00. I have been a Kia customer for over 7 years, and my wife and I have had 4 Kia's. This dealership and service center is by far hands down the best, compared to other local Kia service centers I have used. I highly recommend that you give them your business. More

fast in and out Bob always gets me in Quick in and out but didn't get $10 credit ( from invite letter mail out sent out by greco Kia of del ray beach)' Bob always gets me in Quick in and out but didn't get $10 credit ( from invite letter mail out sent out by greco Kia of del ray beach)' More

Horrible customer service This appointment was the worst customer service I have ever experienced with Josh. I waited over an hour to get my tire checked, with an appointment. This appointment was the worst customer service I have ever experienced with Josh. I waited over an hour to get my tire checked, with an appointment. I was called in the middle of that hour to say my car was ready. However, when I questioned him about the fact that I have been staring at my car for the last hour, he replied oops, wrong customer. After the hour, I tried to get answers. Josh or Jack was extremely rude and condescending. We asked for the car back and he told us "you can go to tire kingdom anytime." That was completely out of line. They then gave me the wrong car back. He was rushing to get customers, that he couldn't even keep them straight. My mom was ready to upgrade her car but with the horrible service, she will be thinking of going with another brand. More

Oil Change and Tire Rotation Was very easy to get an appointment time that fit into my schedule on short notice. I was in and out as promised. The team was very friendly and eff Was very easy to get an appointment time that fit into my schedule on short notice. I was in and out as promised. The team was very friendly and efficient and did not try to over sell anything to me. More

Kia was very considerate and offered a new compressor I was very pleased with the service department very courteous,easy to speak with and eager to want to please the customer.....I have all my services I was very pleased with the service department very courteous,easy to speak with and eager to want to please the customer.....I have all my services done at the dealerships I am very happy... Thank you Dorothy Menzel More

Gone above and beyond I lost my key to my KIA, which was very stressful. Robert Conklin did a great job getting my car to dealer and getting me a new key! I lost my key to my KIA, which was very stressful. Robert Conklin did a great job getting my car to dealer and getting me a new key! More

Oil Change & Tire Rotation My Service Manager was very nice and honest, the last time I was in the Service Center it was very overwhelming with the $500 price. My Service Manager was very nice and honest, the last time I was in the Service Center it was very overwhelming with the $500 price. More