Kia Downtown LA - Service Center

Excellent service and Julie and Arturo very professional and excellent customer service and explains everything very well. and excellent customer service and explains everything very well. More

Arturo and team did everything they promised. There was no disparity between expectations and outcomes. There was no disparity between expectations and outcomes. More

They are mandatory, they don’t give real price, lyers, I only need the oil change but they said they cannot do only oil change, they kinda push you to take one of those ridiculous packages and drain your mo only need the oil change but they said they cannot do only oil change, they kinda push you to take one of those ridiculous packages and drain your money More

Convenient DTLA location. Knowledgable service department personnel. Comprehensive review of recommended work. Progress updates via Text. Easy and convenient to pay for se Knowledgable service department personnel. Comprehensive review of recommended work. Progress updates via Text. Easy and convenient to pay for services rendered via on-line link provided from e-mail communication. More

Quick pick-up due to ability to pay invoice on-line when work has been completed. Convenient DTLA location. Excellent communication from service dept personnel. Clean and organized service facility. work has been completed. Convenient DTLA location. Excellent communication from service dept personnel. Clean and organized service facility. More

Easy process, and I was really happy with the ease of communication and quality of service communication and quality of service More

Mike said oil change service would be done in 1hr30mins and he was right on time. Accuracy is a must! and he was right on time. Accuracy is a must! More

I appreciate the service. It was a great experience. They did not take a long time. It was a great time and I will recommend them to friends. It was a great experience. They did not take a long time. It was a great time and I will recommend them to friends. More

My car was returned with a lot of front edge damage. It was disappointing but confident they will make it right! If it wasn’t for the negligence I would recommend them. They’re a dealer after all and ou It was disappointing but confident they will make it right! If it wasn’t for the negligence I would recommend them. They’re a dealer after all and ought to care better for cars that are entrusted to them. Always take and pictures before leaving your car with anyone! More

They were friendly and understanding. Helpful with the issue of my car. I didn't have to wait long. Helpful with the issue of my car. I didn't have to wait long. More