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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,129 Reviews

1,129 Reviews of Kia Downtown LA - Service Center

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May 09, 2020

First of all I save you guys multiple law suits bc you block the street for service and if a first response was tryna cut thru that street y’all just block a paramedic from saving a xxxxx boom another law More

by Liberty diamond
Recommend Dealer
Yes
Employees Worked With
Tracy Escobar, Lulu Sanches, Maya Fakih
February 22, 2019

SORENTO REPAIRED DURING LUNCHTIME. WENT TO KIA TO DROP OFF MY CAR AT LUNCHTIME TO RETURN LATER, SINCE IT USUALLY TAKES 3 HOURS ,IT TURNS OUT THERES A NEW MANGER "CHRIS",GREAT PEOPLE SKI More

by lulu68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS
September 27, 2018

Poor customer service!!! Your people need to be trained on how to provide customer service!!! I pulled up in the service driveway and waited 30 minutes to talk to someone. The More

by Sadly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy Escobar, Lulu Sanches
June 02, 2018

Service appointment at 10 AM, longest wait ever! They need to understand people's time is important. Honor the appoitnment time and be more efficient. Tons of employees walking around while customers More

by iowamba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mirna
May 01, 2018

I GOT A LEMON KIA SPORTAGE After having my vehicle for less than five years I began to have issues with the transmission and Engine. My engine has been replaced once and my tran More

by kialemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khalil Chaaban, Don Zimmer
April 09, 2018

What kind of service are you? Dear KIA, What kind of service are you? Couple of months ago we started hearing strange noises, while breaking, beneath the driver seat in our c More

by Vlad and Yana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Gonzalez
July 27, 2017

Great Experience Everyone hates taking their car in for service, but they were extremely helpful and fast. Their courtesy vehicle dropped me off at a local coffee shop More

by Jordan Fears-Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jahil (spelling)
July 12, 2017

thank you for your service. Mr.Khalil Chaaban ,very professional and have a very nice attitude.I'm very please with the service .Thank you for a very nice experience. More

by yadira2
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Chaaban.
July 11, 2017

Fast service The person that attended was nice he doing great job and provide me a really fast se rvice the waiting area was so confortable and the cashier was so More

by Kogimoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalib , Marcel Valencia
July 02, 2017

Service for car Kia of downtown la are the best when I go do maintenance on my car their super fast whether I do an appointment or just walk in I'm just very great fu More

by Karen21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Ezzedine
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