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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews

1,451 Reviews of Kia Downtown LA - Service Center

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January 20, 2023

Never provided me a rental car for the 3 weeks my car was being fixed I lost 3 weeks of work due to a recall and engine failure that is Kia fault not mine. They sold me a broken vehicle and still made me los More

by lovely61211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fabian , Arturo
January 17, 2023

Tardan mucho tiempo para reparación y para a cambio de aceite y la cajera tiene un mode muy mal para a tender a los clientes More

by ALICIAXOLALPA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esta bien Arturo se porto amable
January 09, 2023

Hard to say did not get a vm that part had to be ordered. thanks More

by Piggy
Recommend Dealer
Yes
Employees Worked With
Arturo rios very nice
December 27, 2022

All went well until I came to pick up the car. The car had not been moved from the Union parking garage so I had to wait for a ride over there to pick up my car. Was not what I had been expecting More

by michael@mpopwell.com
Recommend Dealer
Yes
Employees Worked With
Arturo
December 06, 2022

It very convenient to where I live. For the price it's worth it. I also love that they take care of you and answer all of your questions that you may have. More

by JGOMEZ1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Terrible service. Takes days to receive a response. Was given one amount for the cost of repairs but when it was time to pay it was a different amount. Car was there 3 More

by jdc32686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Miramontes
November 29, 2022

Great service and in and out in no time comparing to other dealerships. Keep up the good work. More

by ha.avedikian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel in service
November 24, 2022

It was a great experience. The salesman Rick treated right and helped me through the whole process. More

by heriberto.arredondo75
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

My car needs and concerns are always their #1 priority. I love bringing mu car here More

by MMELGAR2037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
November 10, 2022

Great service! Guy that helped was nice, Manuel Miramontes I believe is his name, wait was a bit long per usual, but nice to know the problem was fixed and I have p More

by STEPHIETOPETEG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Miramontes
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