Kia Downtown LA - Service Center

As soon as I came service was instant and the wait was very comfortable. I really enjoyed my experience yesterday. Order times were a little more hectic but I always get treated with the upmost respect an very comfortable. I really enjoyed my experience yesterday. Order times were a little more hectic but I always get treated with the upmost respect and care. More

Alejandra from service department took great care if my vehicle and myself while I waited to get my oil change done. vehicle and myself while I waited to get my oil change done. More

The service was great , the wait was manageable and the customer service was top notch ! Will definitely go back to the Kia Service Center customer service was top notch ! Will definitely go back to the Kia Service Center More

My advisor Emilio is the best I asked for him every time I go because he treats me so well he always answers every question I have to the fullest and is willing to help me with any problems that I have I go because he treats me so well he always answers every question I have to the fullest and is willing to help me with any problems that I have More

Emilio Quinonez great service advisor, he understood the assignment! Came in for an oil change and a tune up! Quick service assignment! Came in for an oil change and a tune up! Quick service More

My advisor Gabriel was super kinda and helpful. He did everything he could to help me and I am grateful for it. Hope he can help me out next time. everything he could to help me and I am grateful for it. Hope he can help me out next time. More

My service advisor Julie Romero was the sweetest and kind! And very communicative absolutely the best! kind! And very communicative absolutely the best! More

Ordered a part 2 month ago, called multiple times and didnt received any update regarding the order until physically showed up. They said there were too many orders and missed out mine. Also got 3 differ didnt received any update regarding the order until physically showed up. They said there were too many orders and missed out mine. Also got 3 different quotes about same part installation, how that happened? Anyway very disappointing with the service. More

Great service ! They Were able to take me in 10 min before my appointment. Arturo was very patient with me and the questions I had. he was really nice . I’ll definitely come back to get service for M before my appointment. Arturo was very patient with me and the questions I had. he was really nice . I’ll definitely come back to get service for My car at down town LA . Thank you so much More

Gabriel Gazdzhyan was very helpful with all my questions, and excellent customer service during my visit. and excellent customer service during my visit. More