1,451 Reviews of Kia Downtown LA - Service Center
It was a great experience I had bringing in my car for service thanks to Gabriel. He was very efficient and hard working he had excellent customer service skills and had me out of the dealer in no time wi service thanks to Gabriel. He was very efficient and hard working he had excellent customer service skills and had me out of the dealer in no time will definitely be coming back to work with him again! More
It was a nice experience where I can drop my car off and go take care of business. When I am finished with my business my car was done. go take care of business. When I am finished with my business my car was done. More
I had a great experience with the service department. I appreciate how fast and thorough they were. Got everything taken care of very well. Thank you. appreciate how fast and thorough they were. Got everything taken care of very well. Thank you. More
Customer service is lacking very much so. It’s embarrassing that they’re still in business. I would not recommend this location to any other Kia customers. embarrassing that they’re still in business. I would not recommend this location to any other Kia customers. More
Closest dealership so by default always go here. It is always crowded which I'm sure so are the others but they try there best to get you in and out. Customer service is good and pleasent. always crowded which I'm sure so are the others but they try there best to get you in and out. Customer service is good and pleasent. More
The person helping me was the best customer service rep I’ve had there. In the past I’ve always had to mine information from them and track them down to see where my car was after I had been there for 2 to I’ve had there. In the past I’ve always had to mine information from them and track them down to see where my car was after I had been there for 2 to 3 hours but this time he provided me with ample information and came to find me the second it was done. Very refreshing. More
My service provider Manuel Miramontes , was very helpful and excellent with my service. JD also assisted me. I have no complaints about the service received and excellent with my service. JD also assisted me. I have no complaints about the service received More
Kia of Downtown Los Angeles has the best Service Department in the LA area. Service Consultant, Emilio and Mechanic, Ben truly demonstrate professionalism and outstanding customer service. Their att Department in the LA area. Service Consultant, Emilio and Mechanic, Ben truly demonstrate professionalism and outstanding customer service. Their attention to detail reflects in the quality of workmanship on our vehicle. They go above and beyond to make sure we are completely satisfied. Both of these employees are truly an asset to Kia of Downtown Los Angeles. More
The Service Team is very Professional and Helpful.They The Service Team is very Professional and Helpful. They were very friendly and excited to help me with my issues. They were quick to help The Service Team is very Professional and Helpful. They were very friendly and excited to help me with my issues. They were quick to help More